# Store Listing Draft (Phase 1)

Status: Draft  
Date: `2026-02-03`

## App name

**Alga PSA**

## Short description

Always-connected ticket triage and updates for Alga PSA technicians.

## Long description

Alga PSA Mobile helps technicians and service desk staff stay on top of tickets from anywhere.

With the Ticketing MVP you can:
- Sign in securely using your organization’s configured SSO (Microsoft / Google) through the system browser.
- Browse your ticket queue with fast search and filters.
- Open a ticket to view key details and the latest conversation.
- Post updates (internal or public) and change ticket status.
- Perform critical actions like assign-to-me, set priority, set due date, and add time entries (where enabled).

This app is intended for existing Alga PSA customers and requires an Alga-hosted environment.

## Keywords

ticketing, helpdesk, service desk, msp, psa, it support

## Category

Business / Productivity (final selection TBD)

## Privacy / data notes (high level)

- Auth tokens are stored in OS secure storage.
- The app avoids logging or transmitting sensitive ticket/comment content to analytics.

