# MSP SSO Domain Claims and Routing This guide describes how MSP SSO domain-based routing works for Enterprise Edition (EE) and Community Edition (CE), including ownership verification and fallback behavior. ## EE Domain Takeover Lifecycle (Request, Verify, Revoke) In EE, a tenant can only take over SSO routing for a domain after ownership verification succeeds. 1. Open `Settings -> Integrations -> Providers`. 2. In the MSP SSO domain claims section, request a claim for your domain (for example `acme.com`). 3. Copy the DNS TXT challenge value shown by the UI. 4. Publish the TXT record at your DNS provider using the host/key shown in the UI. 5. Wait for DNS propagation, then run Verify from the same claim row. 6. After verification succeeds, claim status becomes `verified` and tenant-scoped Google/Microsoft provider eligibility is used for that domain. 7. If you need to remove takeover eligibility, use Revoke. The claim transitions to `revoked` and routing falls back to app-level provider readiness. Operational notes: - Pending, rejected, revoked, or ambiguous claims do not activate tenant takeover in EE. - Resolver re-checks eligibility at resolve-time, so stale pre-auth discovery context cannot force unauthorized tenant takeover. ## CE Advisory Domain Registration In CE, domain registration is advisory and does not require ownership proof. 1. Open `Settings -> Integrations -> Providers`. 2. Add or remove domains in the MSP SSO advisory domain list. 3. Save changes. Behavior notes: - Advisory registrations can enable tenant-scoped provider routing when tenant credentials exist. - Ownership verification is intentionally non-blocking in CE for this phase. - Removing an advisory registration makes the domain ineligible for tenant routing and discovery falls back to app-level providers. ## App-Level Fallback (Nine Minds Standard Providers) When a domain is unmanaged/unregistered, ambiguous, or ineligible for tenant takeover, discovery resolves against app-level fallback provider availability. Fallback prerequisites: - `GOOGLE_OAUTH_CLIENT_ID` - `GOOGLE_OAUTH_CLIENT_SECRET` - `MICROSOFT_OAUTH_CLIENT_ID` - `MICROSOFT_OAUTH_CLIENT_SECRET` If fallback credentials are configured, eligible app providers are returned by discovery and can be used by resolver/start flow. If not configured, provider buttons remain disabled. ## Security and UX Contracts - Discovery and resolve responses preserve anti-enumeration semantics and do not expose user existence. - Discovery and resolution cookies are signed, short-lived, and do not contain OAuth client secrets. - MSP credentials sign-in and client portal auth flows remain unchanged by domain claim lifecycle behavior.