[
  {
    "id": "T001",
    "description": "DB-backed integration: a closed ticket with a threaded internal-user reply inside cutoff reopens to the board's explicit reopen status and records the reply comment.",
    "implemented": true,
    "featureIds": [
      "F001",
      "F003",
      "F006",
      "F008",
      "F009"
    ]
  },
  {
    "id": "T002",
    "description": "DB-backed integration: a closed ticket with a threaded internal-user reply inside cutoff falls back to the board default open status when no explicit reopen status is configured.",
    "implemented": true,
    "featureIds": [
      "F001",
      "F003",
      "F006",
      "F008",
      "F009"
    ]
  },
  {
    "id": "T003",
    "description": "DB-backed integration: when board reopen-on-reply is disabled, a threaded reply on a closed ticket adds the comment without reopening.",
    "implemented": true,
    "featureIds": [
      "F003",
      "F004",
      "F010"
    ]
  },
  {
    "id": "T004",
    "description": "DB-backed integration: a client reply beyond the board cutoff window creates a new ticket instead of attaching to and reopening the closed ticket.",
    "implemented": true,
    "featureIds": [
      "F003",
      "F005"
    ]
  },
  {
    "id": "T005",
    "description": "DB-backed integration: a client reply with AI suppression disabled reopens the closed ticket and adds the reply comment.",
    "implemented": true,
    "featureIds": [
      "F003",
      "F007",
      "F009"
    ]
  },
  {
    "id": "T006",
    "description": "DB-backed integration: with board AI suppression enabled and EE acknowledgement decider returning `ACK`, the client reply stays attached to the closed ticket without reopening.",
    "implemented": true,
    "featureIds": [
      "F011",
      "F012",
      "F013",
      "F014",
      "F015"
    ]
  },
  {
    "id": "T007",
    "description": "DB-backed integration: with board AI suppression enabled and EE acknowledgement decider returning `NOT_ACK`, the client reply reopens the closed ticket.",
    "implemented": true,
    "featureIds": [
      "F011",
      "F012",
      "F013",
      "F014"
    ]
  },
  {
    "id": "T008",
    "description": "DB-backed integration: when AI suppression is enabled but the tenant lacks `AI Assistant`, the client reply reopens normally without AI suppression.",
    "implemented": true,
    "featureIds": [
      "F013",
      "F016"
    ]
  },
  {
    "id": "T009",
    "description": "DB-backed integration: invalid AI output or acknowledgement-decider failure falls back to normal reopen behavior for the client reply.",
    "implemented": true,
    "featureIds": [
      "F014",
      "F016"
    ]
  },
  {
    "id": "T010",
    "description": "DB-backed integration: token-only inbound replies are still skipped before any reopen work occurs.",
    "implemented": true,
    "featureIds": [
      "F010"
    ]
  },
  {
    "id": "T011",
    "description": "Unit/integration coverage: CE or non-EE runtime uses the default non-AI acknowledgement decider without importing EE AI modules.",
    "implemented": true,
    "featureIds": [
      "F011",
      "F012",
      "F016"
    ]
  },
  {
    "id": "T012",
    "description": "DB-backed integration: decision metadata is persisted or logged in the chosen storage surface for reopen, cutoff, and AI suppression outcomes.",
    "implemented": true,
    "featureIds": [
      "F017"
    ]
  }
]