[ { "id": "F001", "description": "Expand the CE starter template provider from one template to six common MSP service templates.", "implemented": true }, { "id": "F002", "description": "Keep all built-in starter templates CE-safe by using ticket-only execution, basic form behavior, and all-authenticated-client-users visibility.", "implemented": true }, { "id": "F003", "description": "Implement the New Hire Onboarding starter template with the agreed metadata, balanced field set, and ticket title template.", "implemented": true }, { "id": "F004", "description": "Implement the Employee Offboarding starter template with the agreed metadata, balanced field set, and ticket title template.", "implemented": true }, { "id": "F005", "description": "Implement the Access Request starter template with the agreed metadata, balanced field set, and ticket title template.", "implemented": true }, { "id": "F006", "description": "Implement the Hardware Request starter template with the agreed metadata, balanced field set, and ticket title template.", "implemented": true }, { "id": "F007", "description": "Implement the Software / License Request starter template with the agreed metadata, balanced field set, and ticket title template.", "implemented": true }, { "id": "F008", "description": "Implement the Shared Mailbox / Distribution List Request starter template with the agreed metadata, balanced field set, and ticket title template.", "implemented": true }, { "id": "F009", "description": "Leave built-in template categories unset instead of matching or creating tenant service categories.", "implemented": true }, { "id": "F010", "description": "Update automated tests to cover expanded template discovery, CE-safe draft validity, and representative instantiation behavior.", "implemented": true } ]