{
  "format": "alga-psa.workflow-bundle",
  "formatVersion": 1,
  "exportedAt": "2026-01-27T19:09:36.204Z",
  "workflows": [
    {
      "key": "fixture.ticket-created-vip-escalate",
      "metadata": {
        "name": "Fixture: Ticket Created → VIP Notify",
        "description": "If the created ticket is marked VIP via fixture attribute, send an in-app notification to dispatch.",
        "payloadSchemaRef": "payload.TicketCreated.v1",
        "payloadSchemaMode": "pinned",
        "pinnedPayloadSchemaRef": "payload.TicketCreated.v1",
        "trigger": {
          "type": "event",
          "eventName": "TICKET_CREATED"
        },
        "isSystem": false,
        "isVisible": true,
        "isPaused": false,
        "concurrencyLimit": null,
        "autoPauseOnFailure": false,
        "failureRateThreshold": null,
        "failureRateMinRuns": null,
        "retentionPolicyOverride": null
      },
      "dependencies": {
        "actions": [
          {
            "actionId": "tickets.find",
            "version": 1
          },
          {
            "actionId": "tickets.add_comment",
            "version": 1
          }
        ],
        "nodeTypes": [
          "action.call",
          "control.if",
          "control.return",
          "state.set",
          "transform.assign"
        ],
        "schemaRefs": [
          "payload.TicketCreated.v1"
        ]
      },
      "draft": {
        "draftVersion": 1,
        "definition": {
          "id": "00000000-0000-0000-0000-00000000f120",
          "version": 1,
          "name": "Fixture: Ticket Created → VIP Notify",
          "description": "If the created ticket is marked VIP via fixture attribute, send an in-app notification to dispatch.",
          "payloadSchemaRef": "payload.TicketCreated.v1",
          "trigger": {
            "type": "event",
            "eventName": "TICKET_CREATED"
          },
          "steps": [
            {
              "id": "state-vip",
              "type": "state.set",
              "config": {
                "state": "VIP"
              }
            },
            {
              "id": "load-ticket",
              "type": "action.call",
              "config": {
                "actionId": "tickets.find",
                "version": 1,
                "inputMapping": {
                  "ticket_id": {
                    "$expr": "payload.ticketId"
                  },
                  "include": {
                    "attributes": true
                  }
                },
                "saveAs": "vars.lookup"
              }
            },
            {
              "id": "assign-fixture-vars",
              "type": "transform.assign",
              "config": {
                "assign": {
                  "vars.fixtureIsVip": {
                    "$expr": "vars.lookup.ticket.attributes.fixture_is_vip ? vars.lookup.ticket.attributes.fixture_is_vip : true"
                  },
                  "vars.fixtureNotifyUserId": {
                    "$expr": "vars.lookup.ticket.attributes.fixture_notify_user_id ? vars.lookup.ticket.attributes.fixture_notify_user_id : payload.fixtureNotifyUserId"
                  },
                  "vars.marker": {
                    "$expr": "'[fixture ticket-created-vip-escalate]'"
                  },
                  "vars.title": {
                    "$expr": "'[fixture ticket-created-vip-escalate] VIP ticket created'"
                  },
                  "vars.body": {
                    "$expr": "'ticketId=' & payload.ticketId"
                  }
                }
              }
            },
            {
              "id": "if-vip",
              "type": "control.if",
              "condition": {
                "$expr": "vars.fixtureIsVip"
              },
              "then": [
                {
                  "id": "notify-dispatch",
                  "type": "action.call",
                  "config": {
                    "actionId": "tickets.add_comment",
                    "version": 1,
                    "inputMapping": {
                      "ticket_id": {
                        "$expr": "payload.ticketId"
                      },
                      "body": {
                        "$expr": "(vars.marker ? vars.marker : '[fixture ticket-created-vip-escalate]') & ' ' & (vars.body ? vars.body : (vars.title ? vars.title : ''))"
                      },
                      "visibility": "internal"
                    }
                  }
                },
                {
                  "id": "return-after-notify",
                  "type": "control.return"
                }
              ],
              "else": [
                {
                  "id": "return-after-skip",
                  "type": "control.return"
                }
              ]
            }
          ]
        }
      },
      "publishedVersions": [
        {
          "version": 1,
          "definition": {
            "id": "00000000-0000-0000-0000-00000000f120",
            "version": 1,
            "name": "Fixture: Ticket Created → VIP Notify",
            "description": "If the created ticket is marked VIP via fixture attribute, send an in-app notification to dispatch.",
            "payloadSchemaRef": "payload.TicketCreated.v1",
            "trigger": {
              "type": "event",
              "eventName": "TICKET_CREATED"
            },
            "steps": [
              {
                "id": "state-vip",
                "type": "state.set",
                "config": {
                  "state": "VIP"
                }
              },
              {
                "id": "load-ticket",
                "type": "action.call",
                "config": {
                  "actionId": "tickets.find",
                  "version": 1,
                  "inputMapping": {
                    "ticket_id": {
                      "$expr": "payload.ticketId"
                    },
                    "include": {
                      "attributes": true
                    }
                  },
                  "saveAs": "vars.lookup"
                }
              },
              {
                "id": "assign-fixture-vars",
                "type": "transform.assign",
                "config": {
                  "assign": {
                  "vars.fixtureIsVip": {
                    "$expr": "vars.lookup.ticket.attributes.fixture_is_vip ? vars.lookup.ticket.attributes.fixture_is_vip : true"
                  },
                  "vars.fixtureNotifyUserId": {
                    "$expr": "vars.lookup.ticket.attributes.fixture_notify_user_id ? vars.lookup.ticket.attributes.fixture_notify_user_id : payload.fixtureNotifyUserId"
                  },
                  "vars.marker": {
                    "$expr": "'[fixture ticket-created-vip-escalate]'"
                  },
                    "vars.title": {
                      "$expr": "'[fixture ticket-created-vip-escalate] VIP ticket created'"
                    },
                    "vars.body": {
                      "$expr": "'ticketId=' & payload.ticketId"
                    }
                  }
                }
              },
              {
                "id": "if-vip",
                "type": "control.if",
                "condition": {
                  "$expr": "vars.fixtureIsVip"
                },
                "then": [
                  {
                    "id": "notify-dispatch",
                    "type": "action.call",
                    "config": {
                      "actionId": "tickets.add_comment",
                      "version": 1,
                      "inputMapping": {
                        "ticket_id": {
                          "$expr": "payload.ticketId"
                        },
                        "body": {
                          "$expr": "(vars.marker ? vars.marker : '[fixture ticket-created-vip-escalate]') & ' ' & (vars.body ? vars.body : (vars.title ? vars.title : ''))"
                        },
                        "visibility": "internal"
                      }
                    }
                  },
                  {
                    "id": "return-after-notify",
                    "type": "control.return"
                  }
                ],
                "else": [
                  {
                    "id": "return-after-skip",
                    "type": "control.return"
                  }
                ]
              }
            ]
          },
          "payloadSchemaJson": null
        }
      ]
    }
  ]
}