[ { "id": "F001", "description": "CE owns a new service-request host package or feature slice that defines the core domain types and public interfaces for portal service requests", "implemented": true, "reviewed": true, "prdRefs": [ "Summary", "Requirements > Functional Requirements" ] }, { "id": "F002", "description": "CE defines a `ServiceRequestExecutionProvider` interface for pluggable submission execution behavior", "implemented": true, "reviewed": true, "prdRefs": [ "Data / API / Integrations", "Requirements > Functional Requirements" ] }, { "id": "F003", "description": "CE defines a `ServiceRequestFormBehaviorProvider` interface for pluggable form behavior", "implemented": true, "reviewed": true, "prdRefs": [ "Data / API / Integrations", "Requirements > Functional Requirements" ] }, { "id": "F004", "description": "CE defines a `ServiceRequestVisibilityProvider` interface for pluggable visibility evaluation", "implemented": true, "reviewed": true, "prdRefs": [ "Data / API / Integrations", "Requirements > Functional Requirements" ] }, { "id": "F005", "description": "CE defines a `ServiceRequestTemplateProvider` interface for starter template registration", "implemented": true, "reviewed": true, "prdRefs": [ "Data / API / Integrations", "Requirements > Functional Requirements" ] }, { "id": "F006", "description": "CE optionally defines a `ServiceRequestAdminExtensionProvider` interface for provider-specific authoring panels", "implemented": true, "reviewed": true, "prdRefs": [ "Data / API / Integrations", "UX / UI Notes" ] }, { "id": "F007", "description": "CE ships a built-in `ticket-only` execution provider", "implemented": true, "reviewed": true, "prdRefs": [ "Summary", "Requirements > Functional Requirements" ] }, { "id": "F008", "description": "CE ships a built-in `basic` form-behavior provider", "implemented": true, "reviewed": true, "prdRefs": [ "Summary", "Requirements > Functional Requirements" ] }, { "id": "F009", "description": "CE ships a built-in `all-authenticated-client-users` visibility provider", "implemented": true, "reviewed": true, "prdRefs": [ "Security / Permissions", "Requirements > Functional Requirements" ] }, { "id": "F010", "description": "CE ships at least one starter template pack that creates normal editable service request drafts", "implemented": true, "reviewed": true, "prdRefs": [ "Summary", "Users and Primary Flows" ] }, { "id": "F011", "description": "Service-request entrypoints resolve providers by key through registries instead of hard-coded enterprise branching", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Non-functional Requirements", "Data / API / Integrations" ] }, { "id": "F012", "description": "EE can register additional providers through a single enterprise entrypoint without changing CE table shapes", "implemented": true, "reviewed": true, "prdRefs": [ "Summary", "Data / API / Integrations" ] }, { "id": "F013", "description": "The feature remains coherent and buildable in CE when EE provider registrations are absent", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Non-functional Requirements" ] }, { "id": "F014", "description": "Migration creates a tenant-owned `service_request_definitions` table for mutable draft definitions", "implemented": true, "reviewed": true, "prdRefs": [ "Data / API / Integrations" ] }, { "id": "F015", "description": "Definitions store portal-facing metadata including name, description, icon, and sort order", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements", "UX / UI Notes" ] }, { "id": "F016", "description": "Definitions store an optional category reference used for portal grouping", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements", "UX / UI Notes" ] }, { "id": "F017", "description": "Definitions store an optional `linked_service_id` reference to `service_catalog`", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements", "Data / API / Integrations" ] }, { "id": "F018", "description": "Definitions store provider keys for execution, form behavior, and visibility", "implemented": true, "reviewed": true, "prdRefs": [ "Data / API / Integrations" ] }, { "id": "F019", "description": "Definitions store provider config blobs for execution, form behavior, and visibility", "implemented": true, "reviewed": true, "prdRefs": [ "Data / API / Integrations" ] }, { "id": "F020", "description": "Definitions track draft, published, and archived lifecycle state", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements" ] }, { "id": "F021", "description": "Definitions track created-by, updated-by, and publish-related audit timestamps needed for normal product behavior", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements" ] }, { "id": "F022", "description": "Migration creates an immutable `service_request_definition_versions` table", "implemented": true, "reviewed": true, "prdRefs": [ "Data / API / Integrations" ] }, { "id": "F023", "description": "Published versions snapshot portal metadata from the source definition", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements", "Data / API / Integrations" ] }, { "id": "F024", "description": "Published versions snapshot form schema and field presentation from the source definition", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements", "Data / API / Integrations" ] }, { "id": "F025", "description": "Published versions snapshot provider keys and provider config from the source definition", "implemented": true, "reviewed": true, "prdRefs": [ "Data / API / Integrations" ] }, { "id": "F026", "description": "Version numbers increment monotonically per definition as new publishes occur", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements", "Data / API / Integrations" ] }, { "id": "F027", "description": "Publishing records the user and timestamp responsible for a given version", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements" ] }, { "id": "F028", "description": "Definitions can create a new mutable draft based on the currently published version without mutating historical versions", "implemented": true, "reviewed": true, "reviewNotes": [ "Reviewed 2026-03-29: resolved by transitioning published definitions into draft mode on first edit while the portal continues serving the latest published version snapshot." ], "prdRefs": [ "Requirements > Functional Requirements", "Users and Primary Flows" ] }, { "id": "F029", "description": "Migration creates a tenant-owned `service_request_submissions` table for durable intake records", "implemented": true, "reviewed": true, "prdRefs": [ "Data / API / Integrations" ] }, { "id": "F030", "description": "Submissions store the definition id and version id used when the request was submitted", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements", "Data / API / Integrations" ] }, { "id": "F031", "description": "Submissions store tenant, client, contact, and requester user ownership fields", "implemented": true, "reviewed": true, "prdRefs": [ "Security / Permissions", "Data / API / Integrations" ] }, { "id": "F032", "description": "Submissions store the normalized submitted payload captured from the published definition snapshot", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements", "Data / API / Integrations" ] }, { "id": "F033", "description": "Submissions store execution status and a concise execution error summary when downstream startup fails", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements", "Observability" ] }, { "id": "F034", "description": "Submissions store `created_ticket_id` when a ticket-backed provider succeeds", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements", "Data / API / Integrations" ] }, { "id": "F035", "description": "Submissions store `workflow_execution_id` or equivalent workflow reference when a workflow-backed provider succeeds", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements", "Data / API / Integrations" ] }, { "id": "F036", "description": "Submissions store created and updated timestamps for request-history presentation", "implemented": true, "reviewed": true, "prdRefs": [ "Data / API / Integrations", "Users and Primary Flows" ] }, { "id": "F037", "description": "Migration creates a `service_request_submission_attachments` table or equivalent attachment linkage structure", "implemented": true, "reviewed": true, "prdRefs": [ "Data / API / Integrations" ] }, { "id": "F038", "description": "Attachment rows link a submission to persisted file or document storage references", "implemented": true, "reviewed": true, "prdRefs": [ "Data / API / Integrations", "Requirements > Functional Requirements" ] }, { "id": "F039", "description": "Archiving a definition preserves its versions and historical submissions", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements", "Rollout / Migration" ] }, { "id": "F040", "description": "Historical submissions remain readable even when linked service-catalog or category records later change names", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements", "Data / API / Integrations" ] }, { "id": "F041", "description": "MSP admins can navigate to a new Service Requests management area", "implemented": true, "reviewed": true, "prdRefs": [ "Users and Primary Flows", "UX / UI Notes" ] }, { "id": "F042", "description": "The Service Requests list shows draft, published, and archived definitions", "implemented": true, "reviewed": true, "prdRefs": [ "Users and Primary Flows", "UX / UI Notes" ] }, { "id": "F043", "description": "The Service Requests list supports creating a blank definition", "implemented": true, "reviewed": true, "prdRefs": [ "Users and Primary Flows" ] }, { "id": "F044", "description": "The Service Requests list supports creating a definition from a template", "implemented": true, "reviewed": true, "prdRefs": [ "Users and Primary Flows" ] }, { "id": "F045", "description": "Admins can duplicate an existing definition into a new draft", "implemented": true, "reviewed": true, "prdRefs": [ "Users and Primary Flows", "Requirements > Functional Requirements" ] }, { "id": "F046", "description": "Admins can archive and unarchive definitions from the management surface", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements", "UX / UI Notes" ] }, { "id": "F047", "description": "The editor has a basics section for name, description, icon, category, and sort order", "implemented": true, "reviewed": true, "reviewNotes": [ "Reviewed 2026-03-29: resolved by editable basics controls plus a dedicated server action for name, description, icon, category, and sort order." ], "prdRefs": [ "UX / UI Notes", "Requirements > Functional Requirements" ] }, { "id": "F048", "description": "The editor has a linkage section for optional service-catalog association", "implemented": true, "reviewed": true, "prdRefs": [ "UX / UI Notes", "Requirements > Functional Requirements" ] }, { "id": "F049", "description": "The editor has a form-authoring section for the request form", "implemented": true, "reviewed": true, "reviewNotes": [ "Reviewed 2026-03-29: resolved by inline form-authoring controls wired through MSP actions for add/update/remove/reorder." ], "prdRefs": [ "UX / UI Notes", "Requirements > Functional Requirements" ] }, { "id": "F050", "description": "The editor has an execution section driven by the selected execution provider", "implemented": true, "reviewed": true, "reviewNotes": [ "Reviewed 2026-03-29: resolved by provider-driven execution authoring, including ticket routing, workflow settings, form-behavior config, and visibility config." ], "prdRefs": [ "UX / UI Notes", "Requirements > Functional Requirements" ] }, { "id": "F051", "description": "The editor has a publish section that distinguishes current draft state from the last published version", "implemented": true, "reviewed": true, "prdRefs": [ "UX / UI Notes", "Requirements > Functional Requirements" ] }, { "id": "F052", "description": "Admins can save an incomplete draft without making it visible in the portal", "implemented": true, "reviewed": true, "prdRefs": [ "Users and Primary Flows", "Requirements > Functional Requirements" ] }, { "id": "F053", "description": "Admins can preview the portal-facing service card before publishing", "implemented": true, "reviewed": true, "reviewNotes": [ "Reviewed 2026-03-29: resolved by the shared service card preview, which now renders icon metadata visually instead of leaking the raw icon slug." ], "prdRefs": [ "UX / UI Notes" ] }, { "id": "F054", "description": "Admins can preview the rendered request form before publishing", "implemented": true, "reviewed": true, "reviewNotes": [ "Reviewed 2026-03-29: resolved by the disabled rendered-form preview in the editor that mirrors the field schema." ], "prdRefs": [ "UX / UI Notes", "Requirements > Functional Requirements" ] }, { "id": "F055", "description": "Publishing validates the full definition and blocks publication when required configuration is missing or invalid", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements", "Acceptance Criteria (Definition of Done)" ] }, { "id": "F056", "description": "Publishing creates a new immutable version rather than editing the prior published state in place", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements", "Data / API / Integrations" ] }, { "id": "F057", "description": "Template instantiation creates a normal editable draft that is detached from the template source after creation", "implemented": true, "reviewed": true, "prdRefs": [ "Summary", "Users and Primary Flows" ] }, { "id": "F058", "description": "CE starter templates are presented as optional shortcuts rather than a required setup path", "implemented": true, "reviewed": true, "prdRefs": [ "Summary", "UX / UI Notes" ] }, { "id": "F059", "description": "Admins can view submissions scoped to a specific definition from the management experience", "implemented": true, "reviewed": true, "prdRefs": [ "Users and Primary Flows", "Requirements > Functional Requirements" ] }, { "id": "F060", "description": "Admins can open a submission detail view showing requester identity, submitted values, and downstream execution references", "implemented": true, "reviewed": true, "prdRefs": [ "Users and Primary Flows", "Requirements > Functional Requirements" ] }, { "id": "F061", "description": "The CE basic form builder supports a short-text field type", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements", "UX / UI Notes" ] }, { "id": "F062", "description": "The CE basic form builder supports a long-text field type", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements", "UX / UI Notes" ] }, { "id": "F063", "description": "The CE basic form builder supports a dropdown/select field type", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements", "UX / UI Notes" ] }, { "id": "F064", "description": "The CE basic form builder supports a checkbox field type", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements", "UX / UI Notes" ] }, { "id": "F065", "description": "The CE basic form builder supports a date field type", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements", "UX / UI Notes" ] }, { "id": "F066", "description": "The CE basic form builder supports a file-upload field type", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements", "UX / UI Notes" ] }, { "id": "F067", "description": "Field configuration supports label and help text for each field", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements", "UX / UI Notes" ] }, { "id": "F068", "description": "Field configuration supports marking fields as required", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements" ] }, { "id": "F069", "description": "Field configuration supports static default values for supported field types", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements" ] }, { "id": "F070", "description": "Select fields support admin-authored option lists", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements" ] }, { "id": "F071", "description": "Admins can add new fields to the form builder", "implemented": true, "reviewed": true, "reviewNotes": [ "Reviewed 2026-03-29: resolved by add-field editor controls and server actions that call the basic form builder helpers." ], "prdRefs": [ "Requirements > Functional Requirements", "Users and Primary Flows" ] }, { "id": "F072", "description": "Admins can remove fields from the form builder", "implemented": true, "reviewed": true, "reviewNotes": [ "Reviewed 2026-03-29: resolved by remove-field controls in the editor backed by removeServiceRequestFormFieldAction." ], "prdRefs": [ "Requirements > Functional Requirements", "Users and Primary Flows" ] }, { "id": "F073", "description": "Admins can reorder fields in the form builder", "implemented": true, "reviewed": true, "reviewNotes": [ "Reviewed 2026-03-29: resolved by move-up/move-down editor controls backed by reorderServiceRequestFormFieldsAction." ], "prdRefs": [ "Requirements > Functional Requirements", "Users and Primary Flows" ] }, { "id": "F074", "description": "Generated field keys remain stable across reorder and presentation-only edits", "implemented": true, "reviewed": true, "prdRefs": [ "Data / API / Integrations", "Requirements > Functional Requirements" ] }, { "id": "F075", "description": "Publish validation rejects duplicate or invalid field keys in the basic builder", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements", "Security / Permissions" ] }, { "id": "F076", "description": "The basic builder stores a neutral schema representation on the draft definition", "implemented": true, "reviewed": true, "prdRefs": [ "Data / API / Integrations", "Requirements > Functional Requirements" ] }, { "id": "F077", "description": "The published version stores the immutable form snapshot derived from the draft definition", "implemented": true, "reviewed": true, "prdRefs": [ "Data / API / Integrations", "Requirements > Functional Requirements" ] }, { "id": "F078", "description": "The portal client shows a first-class `Request Services` navigation item", "implemented": true, "reviewed": true, "prdRefs": [ "Users and Primary Flows", "UX / UI Notes" ] }, { "id": "F079", "description": "The Request Services landing page shows only published definitions", "implemented": true, "reviewed": true, "prdRefs": [ "Users and Primary Flows", "Security / Permissions" ] }, { "id": "F080", "description": "The Request Services landing page groups definitions by category when categories are configured", "implemented": true, "reviewed": true, "prdRefs": [ "UX / UI Notes", "Requirements > Functional Requirements" ] }, { "id": "F081", "description": "The Request Services landing page evaluates visibility rules before listing a definition to a portal user", "implemented": true, "reviewed": true, "prdRefs": [ "Security / Permissions", "Requirements > Functional Requirements" ] }, { "id": "F082", "description": "Service cards display icon, title, and short description from the published definition", "implemented": true, "reviewed": true, "reviewNotes": [ "Reviewed 2026-03-29: resolved by shared icon rendering in the portal catalog and request detail header, so published icon metadata is shown visually instead of as raw slug text." ], "prdRefs": [ "UX / UI Notes", "Requirements > Functional Requirements" ] }, { "id": "F083", "description": "Opening a service card navigates to a request detail page for the published definition", "implemented": true, "reviewed": true, "prdRefs": [ "Users and Primary Flows", "UX / UI Notes" ] }, { "id": "F084", "description": "The request detail page renders the form from the immutable published version snapshot rather than from the mutable draft", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements", "Data / API / Integrations" ] }, { "id": "F085", "description": "Static default values are applied when the portal request form first renders", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements", "Users and Primary Flows" ] }, { "id": "F086", "description": "Portal users can provide file uploads for definitions that include file-upload fields", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements", "Security / Permissions" ] }, { "id": "F087", "description": "Submit-time validation enforces required-field rules against the published version snapshot", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements", "Security / Permissions" ] }, { "id": "F088", "description": "Submit-time validation rejects direct portal submissions to definitions that are not currently visible to the requesting user", "implemented": true, "reviewed": true, "prdRefs": [ "Security / Permissions", "Requirements > Functional Requirements" ] }, { "id": "F089", "description": "Submitting a request persists a durable submission row before provider execution begins", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements", "Data / API / Integrations" ] }, { "id": "F090", "description": "Successful submission shows a confirmation state containing a stable request identifier", "implemented": true, "reviewed": true, "prdRefs": [ "Users and Primary Flows", "UX / UI Notes" ] }, { "id": "F091", "description": "Portal users can view a My Requests list scoped to their client ownership", "implemented": true, "reviewed": true, "prdRefs": [ "Users and Primary Flows", "Requirements > Functional Requirements" ] }, { "id": "F092", "description": "The My Requests list shows request name, submission time, and current submission status", "implemented": true, "reviewed": true, "prdRefs": [ "UX / UI Notes", "Requirements > Functional Requirements" ] }, { "id": "F093", "description": "Portal users can open a request-detail page for one of their own submissions", "implemented": true, "reviewed": true, "prdRefs": [ "Users and Primary Flows", "Requirements > Functional Requirements" ] }, { "id": "F094", "description": "Submission details render the submitted answers using the field presentation from the version snapshot", "implemented": true, "reviewed": true, "reviewNotes": [ "Reviewed 2026-03-29: resolved by snapshot-aware submission detail rendering for select labels, checkbox values, and file-upload answers backed by attachment field mapping." ], "prdRefs": [ "Requirements > Functional Requirements", "Data / API / Integrations" ] }, { "id": "F095", "description": "Submission details show uploaded attachment references when the submission included file uploads", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements", "Security / Permissions" ] }, { "id": "F096", "description": "Portal users cannot list or open submissions that belong to a different client/contact context", "implemented": true, "reviewed": true, "prdRefs": [ "Security / Permissions", "Requirements > Functional Requirements" ] }, { "id": "F097", "description": "The `ticket-only` execution provider is selectable in the editor without requiring any EE code", "implemented": true, "reviewed": true, "prdRefs": [ "Summary", "Requirements > Functional Requirements" ] }, { "id": "F098", "description": "The `ticket-only` provider lets admins configure default ticket routing values needed by the existing portal ticket creation path", "implemented": true, "reviewed": true, "reviewNotes": [ "Reviewed 2026-03-29: resolved by the ticket-routing configuration panel in the editor for board/status/priority/category/subcategory/assignment/title mapping." ], "prdRefs": [ "Requirements > Functional Requirements", "Data / API / Integrations" ] }, { "id": "F099", "description": "The `ticket-only` provider maps request payload values into ticket title and ticket description/notes content", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements", "Data / API / Integrations" ] }, { "id": "F100", "description": "The `ticket-only` provider uses the existing client-portal contact/client resolution model instead of inventing a parallel access model", "implemented": true, "reviewed": true, "prdRefs": [ "Data / API / Integrations", "Security / Permissions" ] }, { "id": "F101", "description": "The `ticket-only` provider writes the created ticket id back onto the submission when ticket creation succeeds", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements", "Data / API / Integrations" ] }, { "id": "F102", "description": "The `ticket-only` provider marks the submission with execution failure while keeping the submission persisted when ticket creation fails", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements", "Observability" ] }, { "id": "F103", "description": "Confirmation and request-history views expose a linked ticket reference when a ticket-backed submission succeeds", "implemented": true, "reviewed": true, "reviewNotes": [ "Reviewed 2026-03-29: resolved by linking ticket-backed confirmation and request-history detail states to the existing client-portal ticket detail route." ], "prdRefs": [ "Users and Primary Flows", "Requirements > Functional Requirements" ] }, { "id": "F104", "description": "Definitions can be published successfully without any linked service-catalog item", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements" ] }, { "id": "F105", "description": "The linked-service picker reuses existing service-catalog search patterns rather than introducing a second catalog-search model", "implemented": true, "reviewed": true, "prdRefs": [ "Data / API / Integrations", "Requirements > Functional Requirements" ] }, { "id": "F106", "description": "The editor shows the selected linked-service record clearly enough for admins to confirm what commercial service is associated", "implemented": true, "reviewed": true, "prdRefs": [ "UX / UI Notes", "Requirements > Functional Requirements" ] }, { "id": "F107", "description": "Publish validation rejects linked-service references that no longer resolve to a valid service-catalog row", "implemented": true, "reviewed": true, "prdRefs": [ "Security / Permissions", "Requirements > Functional Requirements" ] }, { "id": "F108", "description": "Templates may prefill a linked service and ticket-mapping defaults while remaining fully editable before publish", "implemented": true, "reviewed": true, "reviewNotes": [ "Reviewed 2026-03-29: resolved by aligning starter-template execution defaults with ticket-only runtime support, including template-based titles and optional suppression of form-response description output." ], "prdRefs": [ "Users and Primary Flows", "Requirements > Functional Requirements" ] }, { "id": "F109", "description": "EE registers a `workflow-only` execution provider through the enterprise provider entrypoint", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements", "Data / API / Integrations" ] }, { "id": "F110", "description": "EE registers a `ticket-plus-workflow` execution provider through the enterprise provider entrypoint", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements", "Data / API / Integrations" ] }, { "id": "F111", "description": "Workflow-backed provider configuration lets admins choose the workflow to run for a definition", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements", "Users and Primary Flows" ] }, { "id": "F112", "description": "Workflow-backed provider configuration lets admins map request submission data into workflow inputs", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements", "Data / API / Integrations" ] }, { "id": "F113", "description": "The `ticket-plus-workflow` provider can pass the created ticket id into workflow inputs alongside the submitted request data", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements", "Data / API / Integrations" ] }, { "id": "F114", "description": "Successful workflow-backed execution writes the resulting workflow reference back onto the submission record", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements", "Data / API / Integrations" ] }, { "id": "F115", "description": "Workflow startup failures leave the submission persisted and marked with execution failure", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements", "Observability" ] }, { "id": "F116", "description": "Portal request-history views can surface workflow references when the selected provider creates them", "implemented": true, "reviewed": true, "prdRefs": [ "Users and Primary Flows", "Requirements > Functional Requirements" ] }, { "id": "F117", "description": "EE registers an advanced form-behavior provider through the enterprise provider entrypoint", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements", "Data / API / Integrations" ] }, { "id": "F118", "description": "The advanced form-behavior provider supports conditional show/hide rules for fields", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements", "UX / UI Notes" ] }, { "id": "F119", "description": "The advanced form-behavior provider supports requester, client, or context-aware default values", "implemented": true, "reviewed": true, "prdRefs": [ "Requirements > Functional Requirements", "Users and Primary Flows" ] }, { "id": "F120", "description": "Publish validation rejects invalid conditional-logic configuration in advanced form mode", "implemented": true, "reviewed": true, "prdRefs": [ "Security / Permissions", "Requirements > Functional Requirements" ] } ]