284313f908
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208 lines
5.0 KiB
JSON
208 lines
5.0 KiB
JSON
[
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{
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"id": "T001",
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"description": "addClientTicketComment stores metadata.responseSource=client_portal on newly inserted comment",
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"implemented": true,
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"featureIds": [
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"F003"
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]
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},
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{
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"id": "T002",
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"description": "createCommentFromEmail stores metadata.responseSource=inbound_email on newly inserted comment",
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"implemented": true,
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"featureIds": [
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"F004"
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]
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},
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{
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"id": "T003",
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"description": "Inbound email comment metadata includes provider type when inboundReplyEvent/provider is available",
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"implemented": true,
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"featureIds": [
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"F005"
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]
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},
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{
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"id": "T004",
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"description": "IComment typing accepts metadata without breaking existing comment consumers",
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"implemented": true,
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"featureIds": [
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"F002"
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]
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},
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{
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"id": "T005",
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"description": "Response source utility returns inbound_email when latest eligible comment has metadata.responseSource=inbound_email",
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"implemented": true,
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"featureIds": [
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"F006",
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"F007"
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]
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},
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{
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"id": "T006",
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"description": "Response source utility returns client_portal when latest eligible comment has metadata.responseSource=client_portal",
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"implemented": true,
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"featureIds": [
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"F006",
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"F007"
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]
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},
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{
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"id": "T007",
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"description": "Response source utility ignores internal comments when determining latest customer response source",
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"implemented": true,
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"featureIds": [
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"F006",
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"F007"
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]
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},
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{
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"id": "T008",
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"description": "Fallback logic returns inbound_email when metadata.email exists but metadata.responseSource is absent",
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"implemented": true,
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"featureIds": [
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"F008"
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]
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},
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{
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"id": "T009",
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"description": "Fallback logic returns client_portal for legacy client comment with user_id when metadata.responseSource is absent",
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"implemented": true,
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"featureIds": [
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"F009"
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]
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},
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{
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"id": "T010",
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"description": "Fallback logic returns null when no eligible customer response comment exists",
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"implemented": true,
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"featureIds": [
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"F006",
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"F013"
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]
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},
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{
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"id": "T011",
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"description": "Per-comment badge renders 'Received via Client Portal' on a portal-sourced comment",
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"implemented": true,
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"featureIds": [
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"F010",
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"F012"
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]
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},
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{
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"id": "T012",
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"description": "Per-comment badge renders 'Received via Inbound Email' on an email-sourced comment",
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"implemented": true,
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"featureIds": [
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"F010",
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"F012"
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]
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},
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{
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"id": "T013",
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"description": "Per-comment badge renders client_portal via legacy fallback (client with user_id)",
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"implemented": true,
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"featureIds": [
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"F011",
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"F012"
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]
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},
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{
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"id": "T014",
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"description": "Per-comment badge renders inbound_email via legacy fallback (metadata.email present)",
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"implemented": true,
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"featureIds": [
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"F011",
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"F012"
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]
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},
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{
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"id": "T015",
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"description": "Per-comment badge is hidden when source is unresolved (internal comment)",
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"implemented": true,
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"featureIds": [
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"F013"
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]
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},
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{
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"id": "T016",
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"description": "No database migration is required and existing comment rows remain valid",
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"implemented": true,
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"featureIds": [
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"F014"
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]
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},
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{
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"id": "T017",
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"description": "Google inbound email flow produces comments that resolve to inbound_email source in ticket details",
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"implemented": true,
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"featureIds": [
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"F015"
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]
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},
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{
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"id": "T018",
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"description": "Microsoft inbound email flow produces comments that resolve to inbound_email source in ticket details",
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"implemented": true,
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"featureIds": [
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"F015"
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]
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},
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{
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"id": "T019",
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"description": "IMAP inbound email flow (shared email processing path) produces comments that resolve to inbound_email source",
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"implemented": true,
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"featureIds": [
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"F015"
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]
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},
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{
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"id": "T020",
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"description": "Response state transitions remain unchanged after adding source metadata (client-visible response still sets awaiting_internal)",
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"implemented": true,
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"featureIds": [
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"F016"
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]
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},
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{
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"id": "T021",
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"description": "New portal comment renders client_portal badge immediately",
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"implemented": true,
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"featureIds": [
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"F010",
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"F011"
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]
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},
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{
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"id": "T022",
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"description": "New inbound email comment renders inbound_email badge immediately",
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"implemented": true,
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"featureIds": [
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"F010",
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"F011"
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]
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},
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{
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"id": "T023",
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"description": "Locale keys for response source labels resolve correctly in English and do not break existing ticket detail translations",
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"implemented": true,
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"featureIds": [
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"F012"
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]
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},
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{
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"id": "T024",
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"description": "Legacy ticket with mixed comments chooses latest eligible customer response source correctly",
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"implemented": true,
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"featureIds": [
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"F006",
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"F007",
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"F008",
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"F009"
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]
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}
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]
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