PSA/server/public/locales/en/msp/settings.json

{
  "escalationManager": {
    "unsavedChanges_one": "{{count}} unsaved change",
    "unsavedChanges_other": "{{count}} unsaved changes"
  },
  "page": {
    "title": "Admin Settings"
  },
  "tabs": {
    "general": "General",
    "experimentalFeatures": "Experimental Features",
    "clientPortal": "Client Portal",
    "users": "Users",
    "teams": "Teams",
    "language": "Language",
    "ticketing": "Ticketing",
    "projects": "Projects",
    "interactions": "Interactions",
    "notifications": "Notifications",
    "timeEntry": "Time Entry",
    "billing": "Billing",
    "secrets": "Secrets",
    "importExport": "Import/Export",
    "email": "Email",
    "integrations": "Integrations",
    "extensions": "Extensions",
    "ticketingSettings": "Ticketing Settings",
    "loadingTicketing": "Loading ticketing configuration...",
    "teamManagement": "Team Management",
    "loadingTeam": "Loading team configuration...",
    "loadingExperimental": "Loading experimental feature configuration...",
    "loadingInteractions": "Loading interaction settings...",
    "keyboardShortcuts": "Keyboard Shortcuts"
  },
  "unsavedChanges": {
    "title": "Unsaved Changes",
    "message": "You have unsaved changes. Are you sure you want to leave? Your changes will be lost."
  },
  "general": {
    "title": "General Settings",
    "description": "Manage your organization name and default client. The default client is used for configuration purposes and represents your MSP.",
    "fields": {
      "organizationName": {
        "label": "Organization Name"
      },
      "defaultTimezone": {
        "label": "Default Time Zone",
        "help": "Used for emails and notifications when a user has not set their own timezone."
      }
    },
    "actions": {
      "saveOrganizationName": "Save Organization Name",
      "saveDefaultTimezone": "Save Default Time Zone"
    },
    "clients": {
      "title": "Clients",
      "table": {
        "name": "Name",
        "default": "Default",
        "actions": "Actions"
      },
      "placeholder": "Select a client to add",
      "addClient": "Add Client"
    },
    "messages": {
      "success": {
        "tenantNameUpdated": "Tenant name updated successfully",
        "timezoneUpdated": "Default timezone updated successfully",
        "clientAdded": "Client added successfully",
        "clientRemoved": "Client removed successfully",
        "defaultClientUpdated": "Default client updated successfully"
      },
      "error": {
        "loadTenantData": "Failed to load tenant data",
        "updateTenantName": "Failed to update tenant name",
        "updateTimezone": "Failed to update timezone",
        "selectClient": "Please select a client",
        "clientNotFound": "Client not found",
        "addClient": "Failed to add client",
        "removeClient": "Failed to remove client",
        "setDefaultClient": "Failed to set default client",
        "loadClients": "Failed to load clients"
      }
    }
  },
  "experimentalFeatures": {
    "title": "Experimental Features",
    "description": "Enable or disable experimental features for your tenant.",
    "alert": {
      "title": "Experimental",
      "description": "Experimental features may change or be removed without notice."
    },
    "features": {
      "aiAssistant": {
        "name": "AI Assistant",
        "description": "Enable AI-powered Quick Ask and Chat sidebar.",
        "restriction": "Only available for whitelisted tenants."
      }
    },
    "actions": {
      "save": "Save",
      "saving": "Saving...",
      "retry": "Retry"
    },
    "loading": "Loading experimental features...",
    "messages": {
      "success": {
        "saved": "Experimental feature settings saved. Reload the page to apply changes."
      },
      "error": {
        "loadFailed": "Failed to load experimental feature settings.",
        "saveFailed": "Failed to save experimental feature settings."
      }
    }
  },
  "users": {
    "title": "User Management",
    "description": {
      "msp": "Manage MSP users and permissions",
      "client": "Manage client portal users and their access"
    },
    "viewSwitcher": {
      "msp": "MSP",
      "clientPortal": "Client Portal"
    },
    "license": {
      "usage": "MSP users: {{used}}{{limit}} licenses used",
      "noLimit": " (No limit)",
      "ofLimit": " of {{limit}}",
      "addLicensePrompt": "To add a new user you must purchase additional licenses",
      "addLicense": "Add License"
    },
    "search": "Search users",
    "filter": {
      "all": "All Users",
      "active": "Active Users",
      "inactive": "Inactive Users",
      "selectStatus": "Select Status"
    },
    "tabs": {
      "list": "List",
      "structure": "Structure",
      "listDescription": "Manage individual users, roles, and permissions.",
      "structureDescription": "Visualize and manage the organizational reporting hierarchy."
    },
    "actions": {
      "createNewUser": "Create New User",
      "createNewClientUser": "Create New Client User",
      "copyPortalLink": "Copy Portal Login Link",
      "copying": "Copying...",
      "createUser": "Create User",
      "sendInvitation": "Send Portal Invitation",
      "cancel": "Cancel"
    },
    "form": {
      "title": {
        "msp": "Create New MSP User",
        "client": "Create New Client Portal User"
      },
      "fields": {
        "firstName": "First Name",
        "lastName": "Last Name",
        "email": "Email",
        "client": "Client",
        "clientOptional": "(optional)",
        "primaryRole": "Primary Role",
        "selectRole": "Select Role",
        "reportsTo": "Reports To",
        "reportsToOptional": "(optional)",
        "selectManager": "Select manager",
        "existingContact": "Existing Contact",
        "existingContactOptional": "(optional)",
        "selectExistingContact": "Select existing contact (optional)",
        "selectExistingContactRequired": "Select existing contact",
        "selectContactToInvite": "Select contact to invite",
        "password": "Password",
        "passwordOptional": "(Leave blank to send invitation)",
        "passwordPlaceholder": {
          "msp": "Enter password",
          "client": "Leave blank to send invitation"
        },
        "selectClient": "Select Client"
      },
      "passwordAlert": {
        "withPassword": "Setting a password will create the user immediately. They can log in right away.",
        "withoutPassword": "No password required — we will send a portal invitation for the user to set it."
      },
      "requirePasswordChange": "Require password change on first login"
    },
    "table": {
      "firstName": "First Name",
      "lastName": "Last Name",
      "email": "Email",
      "client": "Client",
      "role": "Role",
      "lastLogin": "Last Login",
      "actions": "Actions",
      "noClient": "No Client",
      "noRole": "No Role",
      "never": "Never",
      "viaMethod": "via {{method}}",
      "loading": "Loading...",
      "openMenu": "Open menu",
      "edit": "Edit",
      "remove": "Remove"
    },
    "loading": "Loading users...",
    "messages": {
      "success": {
        "portalInvitationSent": "Portal invitation sent successfully!",
        "clientPortalUserCreated": "Client portal user created successfully!",
        "copiedVanityLink": "Copied vanity portal login link to clipboard",
        "copiedCanonicalLink": "Copied canonical portal login link to clipboard"
      },
      "error": {
        "fetchUsers": "Failed to fetch users",
        "fetchRoles": "Failed to fetch roles",
        "fetchClients": "Failed to fetch clients",
        "createUser": "Failed to create user",
        "sendInvitation": "Failed to send invitation",
        "sendInvitationManual": "Failed to send invitation. You can send it manually from the user list.",
        "createClientPortalUser": "Failed to create client portal user",
        "clipboardUnavailable": "Clipboard API is not available in this browser.",
        "copyPortalLink": "Failed to copy portal login link",
        "fillRequiredFields": "Please fill in all required fields",
        "fixValidationErrors": "Please fix the validation errors before continuing",
        "fixValidationBeforeInvitation": "Please fix the validation errors before sending the invitation",
        "emailAlreadyInUse": "This email address is already in use. Please use a different email address.",
        "portalUserExists": "A portal user already exists for this contact or email address.",
        "portalUserExistsForContact": "A portal user already exists for this contact. Use password reset for the existing user.",
        "selectAppropriateRole": "Please select an appropriate role for this user type",
        "contactMissingEmail": "Contact \"{{name}}\" is missing an email address. Please update the contact's email before sending an invitation.",
        "licenseLimit": "Cannot activate user: License limit reached. Please deactivate another user or upgrade your license.",
        "permissionDeniedInvite": "You do not have permission to invite users.",
        "permissionDeniedCreate": "You do not have permission to create users.",
        "emailNotConfigured": "Email service is disabled or not configured.",
        "contactNotFound": "Contact not found.",
        "contactMissingEmailGeneric": "Contact does not have an email address. Please add an email address to the contact before sending an invitation.",
        "contactInvalidEmail": "Contact has an invalid email address. Please update the contact with a valid email address before sending an invitation.",
        "noDefaultClient": "No default client configured for this tenant. Please set a default client in General Settings.",
        "noDefaultLocation": "Default client must have a default location configured to send portal invitations.",
        "noLocationEmail": "Default client's location must have a contact email configured.",
        "noBaseUrl": "Base URL is not configured for portal invitations.",
        "passwordTooShort": "Password must be at least 8 characters long.",
        "roleRequired": "Role is required",
        "invalidRole": "Selected role is invalid",
        "licenseLimitReached": "You've reached your MSP user license limit.",
        "soloPlanLimit": "Solo plan is limited to 1 user. Upgrade to Pro to add more users."
      }
    }
  },
  "userDetails": {
    "title": "User Details",
    "fields": {
      "firstName": {
        "label": "First Name",
        "placeholder": "Enter first name"
      },
      "lastName": {
        "label": "Last Name",
        "placeholder": "Enter last name"
      },
      "email": {
        "label": "Email",
        "placeholder": "Enter email"
      },
      "reportsTo": {
        "label": "Reports To",
        "placeholder": "Select manager"
      },
      "lastLogin": "Last Login",
      "roles": "Roles",
      "status": "Status",
      "statusHelp": "Set user account status",
      "newPassword": "New Password"
    },
    "status": {
      "active": "Active",
      "inactive": "Inactive",
      "inactiveTag": "(Inactive)"
    },
    "actions": {
      "addRole": "Add Role",
      "selectRoleToAdd": "Select role to add",
      "removeRole": "Remove",
      "setPassword": "Set Password",
      "cancel": "Cancel",
      "saveChanges": "Save Changes"
    },
    "dialog": {
      "setPassword": {
        "title": "Set User Password (Admin)"
      }
    },
    "messages": {
      "success": {
        "passwordChanged": "Password changed successfully",
        "userUpdated": "User updated successfully",
        "roleAdded": "Role added successfully",
        "roleRemoved": "Role removed successfully"
      },
      "error": {
        "userNotFound": "User not found",
        "loadFailed": "Failed to load user details. Please try again.",
        "addRoleFailed": "Failed to add role. Please try again.",
        "removeRoleFailed": "Failed to remove role. Please try again.",
        "updateUserNotFound": "Failed to update user. User not found.",
        "updateFailed": "Failed to update user. Please try again.",
        "emailAlreadyExists": "A user with this email address already exists",
        "reportsToSelf": "A user cannot report to themselves",
        "reportsToCycle": "This would create a circular reporting chain",
        "passwordTooShort": "Password must be at least 8 characters long",
        "passwordChangeFailed": "Failed to change password",
        "passwordChangeError": "An error occurred while changing password",
        "permissionDenied": "You do not have permission to change user roles."
      }
    },
    "loading": "Loading user details..."
  },
  "teams": {
    "title": "Team Management",
    "description": "Create and manage teams, assign team leads, and organize members across your organization",
    "loading": "Loading teams...",
    "emptyState": "Please select a team to manage members",
    "list": {
      "title": "Teams",
      "addNewTeam": "Add New Team",
      "createTeam": "Create Team",
      "cancel": "Cancel",
      "delete": "Delete",
      "placeholder": "Enter new team name",
      "selectManager": "Select a manager"
    },
    "details": {
      "loading": "Loading team details...",
      "notFound": "No team found",
      "fields": {
        "teamLead": "Team Lead",
        "addMember": "Add Member"
      },
      "placeholders": {
        "teamName": "Enter team name",
        "selectTeamLead": "Select a team lead",
        "selectUserToAdd": "Select a user to add"
      },
      "alert": {
        "unsavedChanges": "You have unsaved changes"
      },
      "actions": {
        "discard": "Discard",
        "saveChanges": "Save Changes",
        "saveName": "Save name",
        "cancel": "Cancel",
        "editName": "Edit name",
        "remove": "Remove"
      },
      "table": {
        "teamMembers": "Team Members",
        "member": "Member",
        "role": "Role"
      },
      "badge": {
        "new": "New",
        "lead": "Lead"
      },
      "leadName": "Lead: {{name}}",
      "memberCount_one": "{{count}} member",
      "memberCount_other": "{{count}} members"
    },
    "messages": {
      "error": {
        "loadFailed": "Failed to load teams. Please try again.",
        "fetchUsers": "Failed to fetch users",
        "createFailed": "Failed to create team: {{error}}",
        "deleteFailed": "Failed to delete team",
        "updateName": "Failed to update team name",
        "saveChanges": "Failed to save changes. Please try again."
      }
    }
  },
  "ticketing": {
    "title": "Ticket Settings",
    "tabs": {
      "display": "Display",
      "ticketNumbering": "Ticket Numbering",
      "boards": "Boards",
      "statuses": "Statuses",
      "priorities": "Priorities",
      "categories": "Categories",
      "checklistTemplates": "Checklist Templates"
    },
    "numbering": {
      "title": "Number Format",
      "description": "Define the prefix, digit padding, and current sequence",
      "fields": {
        "prefix": {
          "label": "Ticket Number Prefix",
          "placeholder": "TK-",
          "help": "Optional prefix for ticket numbers. Leave empty for no prefix or enter a custom prefix (e.g., 'TK-')"
        },
        "minimumDigits": {
          "label": "Minimum Digits",
          "help": "Minimum number of digits for the sequential number. For example, 6 makes '1' become '000001'"
        },
        "initialValue": {
          "label": "Initial Value",
          "placeholder": "Enter value",
          "help": "Set the starting number for the sequence. This can only be set once."
        },
        "lastUsedNumber": {
          "label": "Last Used Number",
          "help": "The last number that was assigned. The next number will be one higher than this value."
        },
        "nextPreview": {
          "label": "Next Ticket Number Preview",
          "help": "This is the number that will be assigned to the next ticket"
        }
      },
      "actions": {
        "saveChanges": "Save Changes",
        "cancel": "Cancel"
      },
      "dialog": {
        "title": "Update Ticket Number Settings",
        "message": "Changing these settings will affect how new ticket numbers are generated. This change will not affect existing tickets. Are you sure you want to proceed?",
        "confirm": "Update Settings"
      },
      "loading": "Loading...",
      "messages": {
        "error": {
          "noSettings": "No ticket numbering settings found. Please contact your administrator.",
          "loadFailed": "Failed to load ticket numbering settings",
          "updateFailed": "Failed to update settings",
          "updatePaddingFailed": "Failed to update padding length",
          "updateLastNumberFailed": "Failed to update last number",
          "updateInitialValueFailed": "Failed to update initial value"
        },
        "success": {
          "updated": "Ticket numbering settings updated successfully"
        }
      }
    },
    "statuses": {
      "title": "Ticket Statuses",
      "alert": "Default Status: When clients create tickets through the client portal, they will automatically be assigned the status marked as default. Only one status can be set as default at a time.",
      "table": {
        "name": "Name",
        "status": "Status",
        "default": "Default",
        "order": "Order",
        "actions": "Actions"
      },
      "statusLabels": {
        "closed": "Closed",
        "open": "Open",
        "closedHelp": "Tickets with this status will be marked as closed",
        "openHelp": "Tickets with this status will remain open",
        "defaultHelp": "Default status for new tickets from client portal"
      },
      "actions": {
        "addStatus": "Add Status",
        "importStandard": "Import from Standard Statuses",
        "edit": "Edit",
        "delete": "Delete"
      },
      "retiredAlert": "Ticket statuses are now managed inside each board. Use the Boards tab to edit ticket lifecycles for a specific board.",
      "messages": {
        "success": {
          "deleted": "Status deleted successfully",
          "updated": "Status updated successfully"
        },
        "error": {
          "lastClosed": "At least one status must remain marked as closed",
          "deleteLastClosed": "Cannot delete the last closed status for this type.",
          "removeDefault": "Cannot remove default status from the last default status"
        }
      }
    },
    "boards": {
      "title": "Boards",
      "alert": "Boards organize tickets into logical groups. Each board can have its own default agent, priority, and SLA policy.",
      "table": {
        "name": "Name",
        "description": "Description",
        "status": "Status",
        "default": "Default",
        "defaultAgent": "Default Agent",
        "defaultPriority": "Default Priority",
        "boardManager": "Board Manager",
        "order": "Order",
        "itilBoard": "ITIL Board",
        "actions": "Actions"
      },
      "statusLabels": {
        "active": "Active",
        "inactive": "Inactive"
      },
      "actions": {
        "addBoard": "Add Board",
        "importStandard": "Import from Standard Boards",
        "edit": "Edit",
        "delete": "Delete",
        "cancel": "Cancel",
        "close": "Close",
        "create": "Create",
        "update": "Update",
        "importSelected": "Import Selected",
        "up": "Up",
        "down": "Down",
        "remove": "Remove",
        "addStatus": "Add Status"
      },
      "fields": {
        "boardName": {
          "label": "Board Name",
          "placeholder": "Enter board name"
        },
        "description": {
          "label": "Description",
          "placeholder": "Enter board description"
        },
        "displayOrder": {
          "label": "Display Order",
          "placeholder": "Enter display order",
          "help": "Controls the order boards appear in the list"
        },
        "inactive": "Mark as inactive",
        "itilCompliant": "ITIL Compliant",
        "boardConfiguration": "Board Configuration",
        "boardManager": {
          "label": "Board Manager",
          "placeholder": "Select a board manager",
          "help": "The user responsible for managing this board"
        },
        "defaultAssignedAgent": {
          "label": "Default Assigned Agent",
          "placeholder": "Select default agent",
          "help": "New tickets on this board will be assigned to this agent by default"
        },
        "defaultPriority": {
          "label": "Default Priority",
          "placeholder": "Select default priority",
          "help": "New tickets on this board will use this priority by default",
          "none": "None"
        },
        "slaPolicy": {
          "label": "SLA Policy",
          "placeholder": "Select SLA policy",
          "help": "The SLA policy to apply to tickets on this board",
          "none": "None"
        },
        "ticketStatusSetup": {
          "label": "Ticket status setup",
          "help": "Choose whether this board starts from an existing lifecycle or a new inline status list.",
          "copyExisting": "Copy from existing board",
          "createInline": "Create statuses inline"
        },
        "copyTicketStatuses": {
          "label": "Copy ticket statuses from",
          "help": "New boards clone their ticket lifecycle from an existing board.",
          "selectSource": "Select a source board",
          "noSourceAvailable": "No source boards available",
          "unnamedBoard": "Unnamed board"
        },
        "ticketStatuses": {
          "labelEditing": "Board ticket statuses",
          "labelCopied": "Copied ticket statuses",
          "labelInline": "Inline ticket statuses",
          "helpEditing": "Edit the ticket lifecycle for this board only.",
          "helpCopied": "Review and adjust the copied lifecycle before saving the new board.",
          "helpInline": "Author the board's initial ticket lifecycle before saving.",
          "loading": "Loading board ticket statuses…",
          "statusName": "Status name",
          "closed": "Closed",
          "default": "Default"
        },
        "inboundReplyReopen": {
          "enabledLabel": "Reopen closed tickets on inbound replies",
          "enabledHelp": "Applies to threaded replies matched to already closed tickets on this board.",
          "cutoffHoursLabel": "Reopen cutoff (hours)",
          "cutoffHoursHelp": "Replies received after this window create new tickets instead of reopening old ones.",
          "statusLabel": "Reopen status (optional)",
          "statusPlaceholder": "Select reopen status",
          "statusUseDefault": "Use board default open status",
          "suppressAiLabel": "Suppress reopen for short ACK replies (AI)",
          "suppressAiHelp": "Enterprise AI Assistant add-on only. If unavailable, replies reopen normally."
        },
        "liveTimer": {
          "label": "Enable live ticket timer",
          "help": "Shows the live timer and tracked intervals on tickets in this board. Manual time entry remains available."
        }
      },
      "dialog": {
        "addBoard": "Add Board",
        "editBoard": "Edit Board",
        "deleteBoardTitle": "Delete Board",
        "deleteBoardMessage": "This will permanently delete the board.",
        "cleanupItilTitle": "Clean Up ITIL Board",
        "cleanupItilMessage": "This will remove the ITIL categories and priority matrix associated with this board.",
        "deleteOnly": "Delete Only",
        "deleteAndCleanup": "Delete & Clean Up",
        "deleteAll": "Delete All",
        "importTitle": "Import Standard Boards",
        "importDescription": "Select standard boards to import into your organization:",
        "importEmpty": "No standard boards available to import.",
        "conflictsTitle": "Resolve Import Conflicts",
        "conflictsDescription": "The following items have conflicts that need to be resolved:",
        "nameConflict": "Name already exists",
        "orderConflict": "Order {{order}} is already in use",
        "skipItem": "Skip this item",
        "importNewName": "Import with different name:",
        "importWithOrder": "Import with order {{order}}",
        "importWithResolutions": "Import with Resolutions"
      },
      "importTable": {
        "active": "Active"
      },
      "itilInfo": {
        "title": "ITIL Information",
        "tooltip": "This board follows ITIL best practices",
        "categoriesTitle": "ITIL Categories",
        "priorityMatrixTitle": "Priority Matrix",
        "impactDescription": "Impact levels define the scope of the issue",
        "urgencyDescription": "Urgency levels define how quickly the issue needs resolution",
        "priorityDescription": "Priority is calculated from impact and urgency",
        "categories": {
          "serviceRequest": "Service Request"
        },
        "priorityMatrix": {
          "urgencyHeaderLine1": {
            "high": "High",
            "mediumHigh": "Medium-High",
            "medium": "Medium",
            "mediumLow": "Medium-Low",
            "low": "Low"
          },
          "urgencyHeaderLine2": {
            "high": "Urgency (1)",
            "mediumHigh": "Urgency (2)",
            "medium": "Urgency (3)",
            "mediumLow": "Urgency (4)",
            "low": "Urgency (5)"
          },
          "impact": {
            "high": "High Impact (1)",
            "mediumHigh": "Medium-High Impact (2)",
            "medium": "Medium Impact (3)",
            "mediumLow": "Medium-Low Impact (4)",
            "low": "Low Impact (5)"
          },
          "priority": {
            "critical": "Critical (1)",
            "high": "High (2)",
            "medium": "Medium (3)",
            "low": "Low (4)",
            "planning": "Planning (5)"
          }
        }
      },
      "messages": {
        "success": {
          "created": "Board created successfully",
          "updated": "Board updated successfully",
          "deleted": "Board deleted successfully",
          "imported": "Boards imported successfully"
        },
        "error": {
          "fetchFailed": "Failed to load boards",
          "fetchAvailableFailed": "Failed to fetch available boards for import",
          "nameRequired": "Board name is required",
          "saveFailed": "Failed to save board",
          "lastDefault": "Cannot remove the last default board",
          "statusRequired": "Add at least one ticket status before saving the board.",
          "duplicateStatusName": "Ticket status names must be unique within a board.",
          "invalidOpenDefault": "Select exactly one open default ticket status before saving the board.",
          "nameAlreadyExists": "A board with this name already exists.",
          "selectBoardToCopy": "Select an existing board to copy ticket statuses from.",
          "fetchStatusesFailed": "Failed to load board ticket statuses.",
          "deleteFailed": "Failed to delete board",
          "importFailed": "Failed to import boards",
          "updateStatusFailed": "Failed to update board status",
          "updateDefaultFailed": "Failed to update default board"
        }
      },
      "closeRules": {
        "enabledLabel": "Close rules",
        "enabledHelp": "Require conditions to be met before tickets on this board can be closed.",
        "requireResolutionCommentLabel": "Require a resolution comment",
        "requireResolutionCommentHelp": "A resolution comment must exist before the ticket can close.",
        "requireTimeEntryLabel": "Require a time entry",
        "requireTimeEntryHelp": "At least one time entry must be logged before the ticket can close.",
        "requireChecklistCompleteLabel": "Require checklist completion",
        "requireChecklistCompleteHelp": "All required checklist items must be checked off before the ticket can close.",
        "requireNoOpenChildrenLabel": "Require bundled tickets closed",
        "requireNoOpenChildrenHelp": "A bundle master cannot close while bundled child tickets are still open.",
        "requiredFieldsLabel": "Required fields at close",
        "requiredFieldsHelp": "These ticket fields must be filled in before the ticket can close.",
        "autoCloseLabel": "Auto-close rules",
        "autoCloseHelp": "Automatically close tickets that sit in a status with no activity. An optional warning email goes to the contact before closing.",
        "addAutoCloseRule": "Add rule",
        "triggerStatusLabel": "When ticket is in status",
        "triggerStatusPlaceholder": "Select status",
        "targetStatusLabel": "Close to status",
        "targetStatusPlaceholder": "Select closed status",
        "inactivityDaysLabel": "Days of inactivity",
        "warningDaysLabel": "Warn days before close",
        "warningDaysPlaceholder": "No warning",
        "ruleEnabledLabel": "Enabled",
        "removeRule": "Remove",
        "messages": {
          "fetchFailed": "Failed to load close rules for this board",
          "autoCloseStatusRequired": "Each auto-close rule needs a trigger status and a closed target status",
          "autoCloseDaysInvalid": "Auto-close inactivity days must be a positive whole number",
          "autoCloseWarningInvalid": "The warning lead time must be smaller than the inactivity days"
        }
      }
    },
    "priorities": {
      "title": {
        "ticket": "Ticket Priorities",
        "projectTask": "Project Task Priorities"
      },
      "alert": {
        "header": "Priority Management:",
        "description": "Create custom priorities for your organization or import from standard templates.",
        "itilNote": "ITIL standard priorities cannot be edited or deleted.",
        "nonItilNote": "All priorities can be edited or deleted to fit your workflow."
      },
      "table": {
        "name": "Name",
        "type": "Type",
        "color": "Color",
        "order": "Order",
        "actions": "Actions",
        "standardTag": "(Standard)",
        "itilProtected": "Protected"
      },
      "itemTypes": {
        "ticket": "Ticket",
        "projectTask": "Project Task"
      },
      "actions": {
        "addPriority": "Add Priority",
        "importStandard": "Import from Standard Priorities",
        "openMenu": "Open menu",
        "edit": "Edit",
        "delete": "Delete",
        "cancel": "Cancel"
      },
      "dialog": {
        "addTitle": "Add New Priority",
        "editTitle": "Edit Priority",
        "submitAdd": "Add Priority",
        "submitUpdate": "Update Priority"
      },
      "fields": {
        "priorityName": {
          "label": "Priority Name",
          "placeholder": "e.g., Urgent"
        },
        "orderNumber": {
          "label": "Order Number (1-100, higher numbers appear first)",
          "help": "Controls the order in which priorities appear in dropdown menus throughout the platform. Higher numbers appear first for priorities.",
          "used": "Used order numbers: {{numbers}}",
          "noneUsed": "No order numbers used yet"
        },
        "color": {
          "label": "Color",
          "chooseButton": "Choose Color"
        }
      },
      "import": {
        "title": "Import Standard Priorities",
        "submit": "Import ({{count}})",
        "allImportedTicket": "All standard priorities have already been imported for tickets.",
        "allImportedProjectTask": "All standard priorities have already been imported for project tasks.",
        "instructions": "Select the standard priorities you want to import. These will be copied to your organization's priorities."
      },
      "messages": {
        "success": {
          "deleted": "Priority deleted successfully",
          "imported": "Successfully imported {{count}} priorities",
          "skipped": "Skipped {{count}} priorities (already exist)"
        },
        "error": {
          "orderTaken": "Order number {{order}} is already taken by \"{{name}}\". Please choose a different order number.",
          "uniqueConstraint": "This order number is already in use. Please choose a different order number.",
          "saveFailed": "Failed to save priority",
          "deleteFailed": "Failed to delete priority",
          "deleteValidationFailed": "Failed to validate deletion. Please try again.",
          "importFailed": "Failed to import priorities"
        }
      },
      "entity": {
        "fallback": "this priority"
      }
    },
    "checklistTemplates": {
      "title": "Checklist Templates",
      "alert": "Checklist templates define reusable checklists for tickets. Template items are copied onto tickets when applied, so editing a template never changes checklists already on tickets.",
      "table": {
        "name": "Name",
        "description": "Description",
        "items": "Items",
        "status": "Status",
        "actions": "Actions"
      },
      "statusLabels": {
        "active": "Active",
        "inactive": "Inactive"
      },
      "actions": {
        "addTemplate": "Add Template",
        "edit": "Edit",
        "delete": "Delete",
        "cancel": "Cancel",
        "close": "Close",
        "create": "Create",
        "update": "Update",
        "up": "Up",
        "down": "Down",
        "remove": "Remove",
        "addItem": "Add Item",
        "addRule": "Add Rule"
      },
      "fields": {
        "name": {
          "label": "Template Name",
          "placeholder": "Enter template name"
        },
        "description": {
          "label": "Description",
          "placeholder": "Enter description"
        },
        "active": "Active",
        "items": {
          "label": "Checklist Items",
          "help": "Items are added to tickets in this order when the template is applied.",
          "itemName": "Item Name",
          "required": "Required",
          "newItemLabel": "New Item",
          "newItemPlaceholder": "Enter item name"
        },
        "rules": {
          "label": "Auto-Apply Rules",
          "help": "The template is automatically applied to new tickets matching any of these rules. Leave a field as \"Any\" to match all values.",
          "empty": "No auto-apply rules. This template can still be applied to tickets manually.",
          "board": "Board",
          "category": "Category",
          "subcategory": "Subcategory",
          "priority": "Priority",
          "any": "Any"
        }
      },
      "dialog": {
        "addTemplate": "Add Checklist Template",
        "editTemplate": "Edit Checklist Template",
        "createFirstHelp": "Create the template first, then add checklist items and auto-apply rules.",
        "deleteTitle": "Delete Checklist Template",
        "deleteMessage": "Are you sure you want to delete \"{{name}}\"? Checklists already added to tickets will not be affected."
      },
      "messages": {
        "success": {
          "created": "Checklist template created successfully",
          "updated": "Checklist template updated successfully",
          "deleted": "Checklist template deleted successfully"
        },
        "error": {
          "fetchFailed": "Failed to fetch checklist templates",
          "fetchRulesFailed": "Failed to fetch auto-apply rules",
          "nameRequired": "Template name is required",
          "saveFailed": "Failed to save checklist template",
          "deleteFailed": "Failed to delete checklist template",
          "updateStatusFailed": "Failed to update template status",
          "itemSaveFailed": "Failed to save checklist item",
          "ruleSaveFailed": "Failed to save auto-apply rule"
        }
      }
    }
  },
  "interactions": {
    "title": "Interaction Settings",
    "tabs": {
      "types": "Interaction Types",
      "statuses": "Interaction Statuses"
    },
    "types": {
      "title": "Interaction Types",
      "loading": "Loading interaction types...",
      "table": {
        "name": "Name",
        "order": "Order",
        "actions": "Actions"
      },
      "actions": {
        "addType": "Add Interaction Type",
        "importStandard": "Import from Standard Interaction Types",
        "edit": "Edit",
        "delete": "Delete",
        "cancel": "Cancel",
        "importSelected": "Import Selected"
      },
      "dialog": {
        "import": {
          "title": "Import Standard Interaction Types",
          "description": "Select standard interaction types to import into your organization:",
          "empty": "No standard interaction types available to import."
        },
        "conflicts": {
          "title": "Resolve Import Conflicts",
          "description": "The following items have conflicts that need to be resolved:",
          "nameConflict": "Name already exists",
          "orderConflict": "Order {{order}} is already in use",
          "skipItem": "Skip this item",
          "importDifferentName": "Import with different name:",
          "importDifferentOrder": "Import with order {{order}}",
          "resolve": "Import with Resolutions"
        }
      },
      "messages": {
        "success": {
          "deleted": "Interaction type deleted",
          "imported_one": "Imported {{count}} interaction type",
          "imported_other": "Imported {{count}} interaction types"
        },
        "error": {
          "fetchFailed": "Failed to fetch interaction types",
          "validateDeleteFailed": "Failed to validate interaction type deletion",
          "deleteFailed": "Failed to delete interaction type",
          "checkConflicts": "Failed to check conflicts",
          "importFailed": "Failed to import interaction types",
          "fetchAvailable": "Failed to fetch available interaction types for import"
        }
      }
    },
    "statuses": {
      "title": "Interaction Statuses",
      "alert": "Interaction Statuses: Track the state of customer interactions such as calls, emails, and meetings.",
      "table": {
        "name": "Name",
        "status": "Status",
        "order": "Order",
        "actions": "Actions"
      },
      "statusLabels": {
        "closedHelp": "Interactions with this status will be marked as closed",
        "openHelp": "Interactions with this status will remain open"
      },
      "actions": {
        "addStatus": "Add Status",
        "importStandard": "Import from Standard",
        "edit": "Edit",
        "delete": "Delete"
      },
      "messages": {
        "success": {
          "updated": "Status updated successfully",
          "deleted": "Status deleted successfully",
          "imported": "Successfully imported {{count}} statuses"
        },
        "error": {
          "lastClosed": "At least one status must remain marked as closed",
          "deleteLastClosed": "Cannot delete the last closed status for this type.",
          "skipped": "Skipped {{count}} statuses ({{reason}})",
          "importFailed": "Failed to import statuses"
        }
      }
    },
    "quickAdd": {
      "dialog": {
        "createTitle": "Create Interaction Type",
        "editTitle": "Edit Interaction Type"
      },
      "fields": {
        "name": {
          "label": "Interaction Type Name:",
          "placeholder": "e.g., 'Client Onboarding Call', 'Sales Demo', 'Project Review'"
        },
        "displayOrder": {
          "label": "Display Order:",
          "placeholder": "e.g., 1, 2, 3..."
        },
        "icon": {
          "label": "Choose an Icon:"
        }
      },
      "preview": {
        "title": "Preview:",
        "empty": "Enter type name above"
      },
      "actions": {
        "cancel": "Cancel",
        "create": "Create Type",
        "update": "Update Type",
        "creating": "Creating...",
        "updating": "Updating..."
      },
      "messages": {
        "error": {
          "nameRequired": "Please enter a name for the interaction type.",
          "saveFailed": "Failed to {{action}} interaction type. Please try again."
        }
      }
    },
    "openMenu": "Open menu"
  },
  "clientPortal": {
    "branding": {
      "title": "Branding & Appearance",
      "description": "Customize the look and feel of your client portal with your company branding.",
      "fields": {
        "companyName": "Company Name",
        "companyLogo": "Company Logo",
        "colorPalette": "Color Palette",
        "primaryColor": "Primary Color",
        "secondaryColor": "Secondary Color",
        "supportEmail": "Support Email",
        "supportPhone": "Support Phone"
      },
      "help": {
        "companyName": "This will be displayed in the client portal header",
        "companyLogo": "Recommended: PNG or SVG, max 2MB, transparent background",
        "primaryColor": "Used for buttons, links, and highlights",
        "secondaryColor": "Used for accents and secondary actions",
        "supportEmail": "Shown to clients in appointment confirmations and other outbound emails as the address to contact for help.",
        "supportPhone": "Optional. Shown alongside the support email in client-facing emails."
      },
      "preview": "Preview",
      "previewDarkMode": "Preview dark mode",
      "actions": {
        "saveBranding": "Save Branding Settings",
        "previewDashboard": "Preview Client Dashboard",
        "hideDashboard": "Hide Client Dashboard",
        "previewSignIn": "Preview Sign-in Page",
        "hideSignIn": "Hide Sign-in Page"
      },
      "customDomainRequired": "Must have custom domain set up"
    },
    "dashboardPreview": {
      "title": "Your Client Portal",
      "welcome": "Welcome back!",
      "subtitle": "Here's an overview of your account activity",
      "openTickets": "Open Tickets",
      "activeProjects": "Active Projects",
      "invoices": "Invoices",
      "urgent": "{{count}} urgent",
      "nearDeadline": "{{count}} near deadline",
      "dueThisMonth": "Due this month",
      "recentActivity": "Recent Activity",
      "ticketUpdated": "Ticket #1234 was updated",
      "hoursAgo": "{{count}} hours ago",
      "newInvoice": "New invoice generated",
      "milestoneCompleted": "Project milestone completed",
      "dayAgo": "1 day ago",
      "createTicket": "Create Ticket",
      "viewProjects": "View Projects",
      "activeDevices": "Active devices",
      "basicSupport": "Basic Support",
      "dashboardTitle": "Dashboard",
      "greeting": "Good morning, Alex 👋",
      "navAppointments": "Appointments",
      "navDashboard": "Dashboard",
      "navDevices": "My devices",
      "navProjects": "Projects",
      "navServiceRequests": "Service Requests",
      "navTickets": "Tickets",
      "serviceRequests": "Service requests",
      "upcomingShort": "Upcoming",
      "upcomingVisits": "Upcoming visits",
      "welcomeBack": "Welcome back",
      "workspaceSection": "Workspace"
    },
    "signInPreview": {
      "portalTitle": "Client Portal",
      "welcome": "Welcome to Your Client Portal",
      "subtitle": "Manage your support tickets and stay connected",
      "features": {
        "submitTickets": {
          "title": "Submit Support Tickets",
          "description": "Create and manage your support requests"
        },
        "trackStatus": {
          "title": "Track Ticket Status",
          "description": "Monitor progress in real-time"
        },
        "ticketHistory": {
          "title": "Ticket History",
          "description": "Access your complete support history"
        },
        "documentation": {
          "title": "Documentation Access",
          "description": "View shared documents and resources"
        }
      },
      "signIn": {
        "title": "Sign In",
        "description": "Please enter your credentials to access your account.",
        "email": "Email",
        "emailPlaceholder": "Enter your email",
        "password": "Password",
        "passwordPlaceholder": "Enter your password",
        "forgotPassword": "Forgot your password?",
        "mspStaffLogin": "MSP Staff? Login here →"
      }
    },
    "domain": {
      "title": "Custom Domain",
      "description": "Configure a branded hostname for your client portal. We will provision TLS certificates automatically once DNS is verified.",
      "currentStatus": "Current status",
      "noDomainConfigured": "No custom domain configured",
      "defaultStatusMessage": "No custom domain registered yet.",
      "lastChecked": "Last checked: {{value}}",
      "updatingDomainPrefix": "Updating domain to ",
      "updatingDomainSuffix": ". Provisioning will restart once you update.",
      "editInstructions": "To change your domain, edit the value below and submit to kick off a new provisioning run.",
      "actions": {
        "refresh": "Refresh",
        "refreshing": "Refreshing...",
        "retry": "Retry",
        "retrying": "Retrying…",
        "removeDomain": "Remove Domain",
        "saveDomain": "Save Domain",
        "updateDomain": "Update Domain",
        "submitting": "Submitting…",
        "cancelEdit": "Cancel Edit"
      },
      "form": {
        "label": "Custom domain",
        "helpTextPrefix": "Add a CNAME record pointing to ",
        "helpTextSuffix": " before submitting.",
        "placeholder": "portal.example.com"
      },
      "checklist": {
        "title": "Setup checklist",
        "step1Prefix": "Create a CNAME record for your chosen host pointing to ",
        "step1Suffix": ".",
        "step2": "Click \"Save Domain\" to trigger DNS verification and certificate provisioning.",
        "step3": "Use the Refresh button to poll provisioning progress. We will email your administrators if provisioning fails.",
        "canonicalHostFallback": "canonical host"
      },
      "badges": {
        "pending_dns": "Pending DNS",
        "verifying_dns": "Verifying DNS",
        "dns_failed": "DNS Failed",
        "pending_certificate": "Pending Certificate",
        "certificate_issuing": "Issuing Certificate",
        "certificate_failed": "Certificate Failed",
        "deploying": "Deploying",
        "active": "Active",
        "disabled": "Disabled",
        "unknown": "Unknown"
      },
      "messages": {
        "requestSubmitted": "Custom domain request submitted.",
        "retryQueued": "Retry queued. Re-check status in a few moments.",
        "removalRequested": "Custom domain removal requested.",
        "enterDomainFirst": "Enter a domain before submitting.",
        "confirmRemove": "Remove the current custom domain? Traffic will revert to the default hosted address.",
        "loadFailed": "Unable to load portal domain status.",
        "registerFailed": "Failed to register custom domain.",
        "refreshFailed": "Failed to refresh domain status.",
        "retryFailed": "Retry failed.",
        "disableFailed": "Failed to disable custom domain."
      }
    },
    "yourCompanyName": "Your Company Name",
    "brandingPreviewMode": "Branding preview theme mode",
    "brandingUpdated": "Branding settings updated"
  },
  "mspLanguage": {
    "title": "Organization Language",
    "description": "Set the default language for everyone in this workspace — MSP staff, client portal users, and email notifications. Individual users and clients can override this for themselves.",
    "fields": {
      "defaultLanguage": "Default Language",
      "availableLanguages": "Available Languages"
    },
    "help": {
      "defaultLanguage": "Applied everywhere unless overridden by a user's personal preference or a client's configured default.",
      "availableLanguages": "Select which languages are available for users to choose from."
    }
  },
  "notifications": {
    "title": "Notification Settings",
    "description": {
      "email": "Configure how your tenant sends email notifications",
      "internal": "Configure how your tenant sends internal notifications"
    },
    "viewSwitcher": {
      "email": "Email Notifications",
      "internal": "Internal Notifications"
    },
    "emailTabs": {
      "settings": "Settings",
      "emailTemplates": "Email Templates",
      "categories": "Categories",
      "telemetry": "Telemetry"
    },
    "internalTabs": {
      "categories": "Categories",
      "categoriesTypes": "Categories & Types"
    },
    "loading": {
      "settings": "Loading settings...",
      "templates": "Loading templates...",
      "categories": "Loading categories..."
    },
    "unsaved": {
      "title": "Unsaved Changes",
      "message": "You have unsaved notification settings. Are you sure you want to leave? Your changes will be lost."
    },
    "tenantDescription": {
      "email": "Configure tenant-wide email notification settings",
      "internal": "Configure tenant-wide internal notification settings"
    },
    "sections": {
      "globalSettings": {
        "title": "Global Settings",
        "description": "Configure global notification settings"
      },
      "emailTemplates": {
        "title": "Email Templates",
        "description": "Manage email notification templates"
      },
      "categories": {
        "title": "Notification Categories",
        "description": "Manage notification categories and types"
      },
      "internalCategories": {
        "title": "Internal Notification Categories",
        "description": "Manage internal notification categories and types"
      },
      "telemetry": {
        "title": "Telemetry & Analytics",
        "description": "Manage your telemetry and analytics preferences"
      }
    }
  },
  "timeEntry": {
    "title": "Time Entry Settings",
    "description": "Manage your time entry settings and time periods"
  },
  "billing": {
    "title": "Billing Settings",
    "description": "Manage your billing and subscription"
  },
  "secrets": {
    "title": "Secrets Management",
    "description": "Manage encrypted secrets for use in workflows. Secrets can be referenced in workflow actions using the $secret syntax.",
    "list": {
      "title": "Secrets",
      "description": "Manage secrets for use in workflows. Secrets are encrypted and can be referenced using { $secret: \"SECRET_NAME\" }",
      "search": "Search secrets...",
      "createSecret": "Create Secret",
      "table": {
        "name": "Name",
        "description": "Description",
        "lastUpdated": "Last Updated",
        "lastAccessed": "Last Accessed",
        "actions": "Actions",
        "never": "Never",
        "empty": "-"
      },
      "tooltips": {
        "edit": "Edit secret",
        "delete": "Delete secret"
      }
    },
    "dialog": {
      "createTitle": "Create Secret",
      "editTitle": "Edit Secret",
      "deleteTitle": "Delete Secret",
      "fields": {
        "name": {
          "label": "Name *",
          "placeholder": "MY_API_KEY",
          "help": "Use uppercase letters, numbers, and underscores only"
        },
        "value": {
          "label": "Value *",
          "placeholder": "Enter secret value",
          "editPlaceholder": "Enter new value to update",
          "editHelp": "Leave empty to keep the current value"
        },
        "description": {
          "label": "Description",
          "placeholder": "What is this secret used for?"
        }
      },
      "delete": {
        "confirmation": "Are you sure you want to delete the secret {{name}}?",
        "usedByWorkflows": "This secret is used by {{count}} workflow(s)",
        "usedByWarning": "Deleting it will cause those workflows to fail when they try to access this secret.",
        "cannotUndo": "This action cannot be undone.",
        "typeToConfirm": "Type {{name}} to confirm:",
        "placeholder": "Enter secret name"
      },
      "actions": {
        "cancel": "Cancel",
        "create": "Create Secret",
        "update": "Update Secret",
        "delete": "Delete Secret",
        "saving": "Saving...",
        "deleting": "Deleting..."
      }
    },
    "messages": {
      "success": {
        "created": "Secret \"{{name}}\" created",
        "updated": "Secret \"{{name}}\" updated",
        "deleted": "Secret \"{{name}}\" deleted"
      },
      "error": {
        "loadFailed": "Failed to load secrets",
        "deleteFailed": "Failed to delete secret",
        "saveFailed": "Failed to save secret",
        "nameRequired": "Secret name is required",
        "valueRequired": "Secret value is required",
        "noChanges": "No changes to save",
        "fixValidation": "Please fix the validation errors"
      }
    }
  },
  "importExport": {
    "title": "Import & Export Workspace",
    "description": "Configure imports, exports, and automated data flows from a single control centre.",
    "history": {
      "title": "Import & Export History",
      "description": "Review every import or export job in one place.",
      "empty": "No import or export jobs found. Generate a preview to create the first job.",
      "table": {
        "date": "Date",
        "source": "Source",
        "file": "File",
        "status": "Status",
        "created": "Created",
        "duplicates": "Duplicates",
        "errors": "Errors"
      }
    },
    "tabs": {
      "assetImport": "Asset Import",
      "assetExport": "Asset Export",
      "templatesAutomation": "Templates & Automation"
    },
    "import": {
      "fields": {
        "importSource": "Import source",
        "uploadFile": "Upload file",
        "fieldMapping": "Field mapping",
        "rememberMapping": "Remember this mapping for future imports"
      },
      "placeholders": {
        "noSources": "No import sources available",
        "selectSource": "Select an import source",
        "sourceColumn": "Source column name",
        "example": "e.g. {{example}}"
      },
      "help": {
        "fieldMapping": "Enter the column names from your file that correspond to each required asset field. Leave optional fields blank to skip them."
      },
      "alerts": {
        "selectSource": "Select an import source to continue.",
        "chooseFile": "Choose a CSV or XLSX file to continue.",
        "validationIssues": "Validation issues detected."
      },
      "actions": {
        "generatePreview": "Generate Preview",
        "preparingPreview": "Preparing Preview…",
        "proceedWithImport": "Proceed with Import",
        "startingImport": "Starting Import…",
        "refresh": "Refresh",
        "refreshing": "Refreshing…",
        "cancel": "Cancel",
        "importSelected": "Import Selected"
      },
      "preview": {
        "title": "Import Preview",
        "description": "Showing up to the first 10 rows from {{totalRows}} total records.",
        "stats": {
          "total": "Total",
          "valid": "Valid",
          "duplicates": "Duplicates",
          "errors": "Errors"
        },
        "table": {
          "row": "Row",
          "values": "Values",
          "issues": "Issues"
        },
        "empty": "No preview rows available."
      }
    },
    "export": {
      "comingSoon": "Asset export tooling is coming soon. Planned capabilities include exporting filtered asset lists, audit data, and mapping templates directly to CSV/XLSX."
    },
    "templates": {
      "comingSoon": "Mapping templates and scheduled imports will live here. Save column mappings, share them across the team, and configure recurring jobs."
    },
    "jobDetails": {
      "title": "Import Job Details",
      "stats": {
        "totalRows": "Total Rows",
        "processed": "Processed",
        "created": "Created",
        "updated": "Updated",
        "duplicates": "Duplicates",
        "errors": "Errors"
      },
      "sections": {
        "summary": "Summary",
        "records": "Records ({{count}})",
        "errors": "Errors ({{count}})",
        "duplicates": "Duplicates ({{count}})"
      },
      "fields": {
        "source": "Source",
        "originalFileName": "Original file name",
        "storedFileId": "Stored file ID",
        "documentId": "Document ID",
        "documentAssociation": "Document association",
        "clientAssociation": "Client Association",
        "associatedClient": "Associated client",
        "defaultClientContext": "Default client context",
        "tenantClientFallback": "Tenant client fallback",
        "externalId": "External ID",
        "status": "Status",
        "sampleValues": "Sample Values",
        "error": "Error",
        "duplicateMatch": "Duplicate Match"
      },
      "empty": {
        "noRecords": "No processed records yet.",
        "noErrors": "No validation errors were recorded.",
        "noDuplicates": "No duplicates were detected for this job.",
        "noValues": "No values"
      },
      "truncated": "Showing the first {{count}} records. Download the job results for full history."
    },
    "messages": {
      "error": {
        "loadImportData": "Failed to load import data",
        "createPreview": "Failed to create preview",
        "selectPreviewFirst": "Select a preview to approve before importing.",
        "startImportJob": "Failed to start import job",
        "loadJobDetails": "Failed to load job details",
        "refreshHistory": "Failed to refresh import history"
      }
    },
    "selectJobHint": "Select an import job to inspect its results."
  },
  "email": {
    "title": "Email Configuration",
    "description": "Configure email providers, domains, and settings"
  },
  "extensions": {
    "title": "Extension Management",
    "description": "Install, configure, and manage extensions to extend Alga PSA functionality.",
    "tabs": {
      "manage": "Manage",
      "install": "Install"
    },
    "enterpriseOnly": {
      "title": "Enterprise feature",
      "description": "Extensions are available in the Enterprise edition of Alga PSA."
    },
    "links": {
      "needLogs": "Need extension logs?",
      "debugConsole": "Open Service Proxy Demo Debug Console"
    },
    "loading": {
      "extensions": "Loading extensions...",
      "installer": "Loading installer..."
    }
  },
  "security": {
    "title": "Security Settings",
    "tabs": {
      "roles": "Roles",
      "sessions": "Sessions",
      "sso": "Single Sign-On",
      "permissions": "Permissions",
      "userRoles": "User Roles",
      "policies": "Policies",
      "apiKeys": "API Keys"
    },
    "loading": {
      "roles": "Loading role configuration...",
      "permissions": "Loading permissions configuration...",
      "userRoles": "Loading user role configuration...",
      "policies": "Loading policy configuration...",
      "apiKeys": "Loading API key configuration...",
      "sso": "Loading SSO management tools...",
      "sessions": "Loading active sessions..."
    },
    "userRoles": {
      "title": "Assign Roles to Users",
      "description": {
        "msp": "Manage user role assignments for MSP users",
        "client": "Manage user role assignments for Client Portal users"
      },
      "viewSwitcher": {
        "msp": "MSP",
        "clientPortal": "Client Portal"
      },
      "showInactive": "Show Inactive Users",
      "fields": {
        "selectUser": "Select User",
        "selectRole": "Select Role"
      },
      "actions": {
        "assignRole": "Assign Role"
      },
      "table": {
        "user": "User",
        "email": "Email",
        "roles": "Roles",
        "actions": "Actions"
      },
      "noRolesAssigned": "No roles assigned",
      "removeRole": "Remove {{role}}",
      "emptyState": {
        "noUsers": "No {{type}} users found",
        "inactiveHidden": "(inactive users hidden)"
      },
      "inactiveTag": "(Inactive)"
    },
    "sessions": {
      "title": "All User Sessions",
      "filters": {
        "search": "Search",
        "searchPlaceholder": "Search by name, email, device, or IP...",
        "user": "User",
        "allUsers": "All Users",
        "loginMethod": "Login Method",
        "allMethods": "All Methods",
        "userType": "User Type",
        "allTypes": "All Types",
        "from": "From",
        "to": "To",
        "selectDate": "Select date",
        "reset": "Reset"
      },
      "loginMethods": {
        "password": "Password",
        "google": "Google OAuth",
        "microsoft": "Microsoft OAuth",
        "keycloak": "Keycloak"
      },
      "userTypes": {
        "internal": "Internal",
        "client": "Client"
      },
      "session": {
        "yourSession": "Your Session",
        "unknownDevice": "Unknown Device",
        "lastActive": "Last active {{time}} ago",
        "logout": "Logout",
        "revoke": "Revoke",
        "revoking": "Revoking..."
      },
      "oauthWarning": "Revoking this session will not revoke {{provider}} OAuth access. Revoke access from your {{provider}} account settings.",
      "confirmLogout": "Are you sure you want to logout from this device?",
      "messages": {
        "loggingOut": "Logging out...",
        "revoked": "Session revoked successfully"
      },
      "emptyState": {
        "loading": "Loading sessions...",
        "noMatch": "No sessions match your search",
        "noSessions": "No active sessions found"
      },
      "subtitle_one": "{{sessionCount}} active session across {{userCount}} user",
      "subtitle_other": "{{sessionCount}} active sessions across {{userCount}} users"
    }
  },
  "ssoBulk": {
    "loading": {
      "title": "Single Sign-On",
      "description": "Loading SSO bulk assignment tools..."
    },
    "autoLink": {
      "title": "Automatically set up SSO for new internal users",
      "description": "Turn this on to provision every new staff account with your corporate SSO provider right away, so they never need a password-based sign-in.",
      "body": "When enabled, newly added MSP users can sign in with Google or Microsoft using their work email. They will not have to manually link their account.",
      "toggleLabel": "Toggle automatic SSO matching",
      "disabledInfo": "Enable this toggle to let new and existing staff skip the “Connect SSO” flow when their email already matches a configured provider. We’ll still log every automatic link."
    },
    "bulk": {
      "title": "Bulk Single Sign-On Assignment",
      "description": "Select internal users from the list below and link them to a configured Google or Microsoft provider. Use preview to double-check the impact before executing.",
      "noProviders": "No SSO providers are configured yet. Add OAuth credentials to continue with bulk assignments."
    },
    "errors": {
      "loadProviders": "Unable to load SSO provider configuration.",
      "updatePreferences": "Unable to update SSO preferences."
    },
    "form": {
      "title": "Choose provider & select users",
      "description": "Pick the configured SSO provider for your staff, then search and select the users who should be linked.",
      "providerLabel": "Provider",
      "notConfigured": "Not configured",
      "providerNotConfiguredAlert": "Provide OAuth credentials for this provider before linking accounts.",
      "actionLabel": "Action",
      "linkSelected": "Link selected users",
      "unlinkSelected": "Unlink selected users",
      "actionPlaceholder": "Select SSO bulk action",
      "actionDescription": "Linking adds the provider to each selected user. Unlinking removes the provider so the user returns to password/TOTP sign-in until they link again.",
      "searchLabel": "Find internal users",
      "searchPlaceholder": "Search by email or name",
      "noneSelected": "No users selected yet.",
      "selected_one": "{{count}} user selected.",
      "selected_other": "{{count}} users selected.",
      "clearSelection": "Clear selection",
      "loadingUsers": "Loading users...",
      "noMatch": "No users match this search.",
      "noUsers": "No internal users found.",
      "clientPortalComing": "Client portal bulk assignments are coming soon. For now, this tool applies only to internal MSP users.",
      "loadUsersFailed": "Unable to load assignable users.",
      "actions": {
        "previewLink": "Preview assignment",
        "previewUnlink": "Preview unlink",
        "link": "Link accounts",
        "unlink": "Unlink accounts",
        "preparingPreview": "Preparing preview…",
        "linking": "Linking accounts…",
        "unlinking": "Unlinking accounts…",
        "bulkLabel": "Bulk SSO actions {{location}}"
      },
      "table": {
        "email": "Email",
        "id": "ID",
        "name": "Name",
        "status": "Status",
        "active": "Active",
        "inactive": "Inactive",
        "linkedProviders": "Linked providers",
        "unlinked": "Unlinked",
        "lastLogin": "Last login"
      },
      "toast": {
        "providerRequiredTitle": "Provider required",
        "providerRequiredDescription": "Select a configured provider before continuing.",
        "noUsersTitle": "No users selected",
        "noUsersDescription": "Select at least one user from the table.",
        "failedTitle": "Bulk assignment failed",
        "failedDescription": "Unable to process SSO bulk assignment.",
        "linkCompleteTitle": "Link complete",
        "unlinkCompleteTitle": "Unlink complete",
        "previewReadyTitle": "Preview ready",
        "linkedCount": "Linked {{count}} accounts via {{provider}}.",
        "unlinkedCount": "Unlinked {{count}} accounts via {{provider}}.",
        "previewUnlink_one": "Preview ready. We'll unlink {{count}} selected user.",
        "previewUnlink_other": "Preview ready. We'll unlink {{count}} selected users.",
        "previewLink": "Preview ready. Review the summary before linking accounts."
      },
      "results": {
        "completeTitle": "Assignment complete",
        "previewTitle": "Preview results",
        "noneMatched": "None of the selected users matched the current filters.",
        "processed_one": "Processed {{count}} user.",
        "processed_other": "Processed {{count}} users.",
        "candidatesSelected": "{{count}} selected",
        "unlinked": "Unlinked",
        "wouldUnlink": "Would unlink",
        "linked": "Linked",
        "wouldLink": "Would link",
        "alreadyUnlinked": "Already unlinked",
        "alreadyLinked": "Already linked",
        "skippedInactive": "Skipped (inactive)"
      },
      "providerNames": {
        "google": "Google Workspace",
        "microsoft": "Microsoft 365"
      }
    }
  },
  "profile": {
    "pageTitle": "Your Profile",
    "tabs": {
      "profile": "Profile",
      "security": "Security",
      "sso": "Single Sign-On",
      "apiKeys": "API Keys",
      "notifications": "Notifications",
      "calendar": "Calendar"
    },
    "basicInfo": {
      "title": "Basic Information"
    },
    "fields": {
      "firstName": {
        "label": "First Name *"
      },
      "lastName": {
        "label": "Last Name *"
      },
      "email": {
        "label": "Email *"
      },
      "phoneNumber": {
        "label": "Phone Number"
      },
      "timeZone": {
        "label": "Time Zone"
      }
    },
    "actions": {
      "saveChanges": "Save Changes"
    },
    "notifications": {
      "title": "Notification Preferences",
      "viewSwitcher": {
        "email": "Email",
        "internal": "Internal"
      }
    },
    "loading": "Loading profile...",
    "messages": {
      "success": {
        "profileUpdated": "Profile updated successfully"
      },
      "error": {
        "userNotFound": "User not found",
        "fillRequiredFields": "Please fill in all required fields",
        "saveFailed": "Failed to save profile",
        "emailAlreadyExists": "A user with this email address already exists",
        "reportsToSelf": "A user cannot report to themselves",
        "reportsToCycle": "This would create a circular reporting chain"
      }
    },
    "validation": {
      "firstNameRequired": "First name is required",
      "lastNameRequired": "Last name is required"
    }
  },
  "password": {
    "changePassword": "Change Password",
    "fields": {
      "currentPassword": "Current Password",
      "newPassword": "New Password",
      "confirmNewPassword": "Confirm New Password"
    },
    "messages": {
      "success": {
        "changed": "Password changed successfully"
      },
      "error": {
        "mismatch": "New passwords do not match",
        "tooShort": "Password must be at least 8 characters long",
        "changeFailed": "An error occurred while changing password"
      }
    }
  },
  "integrations": {
    "betaNotice": "Some integrations are still in development. Please work in a sandbox environment when evaluating, and share your feedback to help us improve.",
    "emptyCategory": "No integrations available in this category.",
    "rmmEnterpriseNote": "RMM integrations are available in the Enterprise edition.",
    "categoryHeading": "{{label}} Integrations",
    "loading": {
      "payments": "Loading payment settings..."
    },
    "categories": {
      "accounting": {
        "label": "Accounting",
        "description": "Select an accounting package to configure synchronization for invoices, payments, and tax data."
      },
      "rmm": {
        "label": "RMM",
        "description": "Connect remote monitoring and management tools"
      },
      "itDocumentation": {
        "label": "IT Documentation",
        "description": "Connect IT documentation platforms to surface client documentation, assets, and credentials in context."
      },
      "communication": {
        "label": "Communication",
        "description": "Connect inbox and collaboration surfaces for ticket processing, operator workflows, and Microsoft Teams access."
      },
      "calendar": {
        "label": "Calendar",
        "description": "Enterprise-only calendar sync for Google and Outlook keeps dispatch and client appointments aligned."
      },
      "providers": {
        "label": "Providers",
        "description": {
          "ee": "Configure shared provider credentials used by email, calendar, MSP SSO, and other integrations.",
          "oss": "Configure shared provider credentials used by email, MSP SSO, and other integrations."
        }
      },
      "identity": {
        "label": "Identity",
        "description": "Connect identity providers for tenant discovery and contact synchronization."
      },
      "payments": {
        "label": "Payments",
        "description": "Accept online payments for invoices"
      }
    },
    "items": {
      "accountingSetup": {
        "name": "Accounting Integrations",
        "description": "Configure accounting synchronization and exports"
      },
      "rmmSetup": {
        "name": "RMM Integrations",
        "description": "Select and configure your RMM provider"
      },
      "hudu": {
        "name": "Hudu",
        "description": "Connect a Hudu instance to view client documentation and credentials inside AlgaPSA."
      },
      "email": {
        "name": "Inbound Email",
        "description": "Process incoming emails into tickets",
        "cardTitle": "Inbound Email Integration",
        "cardDescription": "Configure email providers to automatically process incoming emails into tickets"
      },
      "teams": {
        "name": "Microsoft Teams",
        "description": "Configure Teams collaboration surfaces for MSP technicians",
        "upgradeDescription": "Configure Microsoft Teams collaboration surfaces for MSP technicians. Upgrade to Pro to unlock this feature."
      },
      "calendarSync": {
        "name": "Calendar Sync",
        "description": "Sync schedule entries with Google or Microsoft calendars"
      },
      "google": {
        "name": "Google",
        "description": {
          "ee": "Tenant-owned Google Cloud credentials for Gmail and Calendar",
          "oss": "Tenant-owned Google Cloud credentials for Gmail and MSP SSO support flows"
        },
        "cardTitle": "Provider Credentials",
        "cardDescription": {
          "ee": "Configure Google and Microsoft first, then connect provider accounts from the Inbound Email and Calendar integration screens. MSP SSO domain discovery uses these provider credentials with tenant login-domain mappings.",
          "oss": "Configure Google and Microsoft first, then connect provider accounts from the Inbound Email integration screen. MSP SSO domain discovery uses these provider credentials with tenant login-domain mappings."
        }
      },
      "entra": {
        "name": "Microsoft Entra",
        "description": "Discover managed Microsoft tenants and sync users to contacts",
        "upgradeDescription": "Discover managed Microsoft Entra tenants and sync users to contacts. Upgrade to Premium to unlock this feature."
      },
      "stripe": {
        "name": "Stripe",
        "description": "Accept credit card payments for invoices via Stripe"
      }
    }
  },
  "orgChart": {
    "emptyState": "No users available.",
    "roles": {
      "client": "Client User",
      "internal": "Internal User"
    },
    "badge": {
      "inactive": "Inactive"
    }
  },
  "permissions": {
    "messages": {
      "adminLocked": "Admin role permissions cannot be modified",
      "permissionsUpdated": "Permissions updated successfully"
    }
  },
  "sla": {
    "messages": {
      "scheduleNotFound": "Schedule not found",
      "scheduleUpdated": "Schedule updated successfully",
      "scheduleCreated": "Schedule created successfully",
      "scheduleDeleted": "Schedule deleted successfully",
      "defaultHoursCreated": "Default business hours schedule created",
      "scheduleRequired": "Please select a schedule first",
      "holidayNameRequired": "Holiday name is required",
      "holidayDateRequired": "Holiday date is required",
      "holidayAdded": "Holiday added successfully",
      "holidayDeleted": "Holiday deleted successfully"
    }
  },
  "clientPortalLanguage": {
    "title": "Client Portal Language",
    "description": "Override the default language for client portal users only. MSP staff keep the organization default.",
    "fields": {
      "defaultLanguage": "Default Language"
    },
    "help": {
      "defaultLanguage": "When set, client portal users see this language unless their individual preference or their client's default overrides it."
    },
    "placeholder": "Select a language",
    "inheritOption": "Use organization default ({{language}})",
    "unsetHint": "To remove the client portal override, change the organization default under Settings → Language.",
    "updated": "Client portal default language updated to {{language}}"
  },
  "language": {
    "selectLanguage": "Select a language",
    "languagesUpdated": "Available languages updated"
  },
  "settings": {
    "assetTypes": {
      "tab": "Assets",
      "title": "Asset Types",
      "description": "Manage the asset types available in your asset module. Custom types carry a field schema that drives their create/edit forms.",
      "loading": "Loading asset types...",
      "table": {
        "name": "Name",
        "builtin": "Built-in",
        "slug": "Identifier",
        "fieldCount": "Fields",
        "order": "Order",
        "actions": "Actions",
        "openMenu": "Open menu"
      },
      "actions": {
        "addType": "Add Asset Type",
        "edit": "Edit",
        "delete": "Delete",
        "cancel": "Cancel",
        "save": "Save",
        "create": "Create",
        "confirmDelete": "Delete"
      },
      "dialog": {
        "createTitle": "Add Asset Type",
        "editTitle": "Edit Asset Type",
        "nameLabel": "Name",
        "namePlaceholder": "e.g. Firewall",
        "displayOrderLabel": "Display Order",
        "iconLabel": "Icon",
        "builtinSchemaHint": "Built-in types use fixed forms managed by AlgaPSA, so their field schema cannot be edited. You can still rename the type or change its icon."
      },
      "deleteDialog": {
        "title": "Delete Asset Type",
        "message": "This permanently removes \"{{name}}\" from your asset type registry."
      },
      "messages": {
        "created": "Asset type created",
        "updated": "Asset type updated",
        "deleted": "Asset type deleted"
      },
      "errors": {
        "fetchFailed": "Failed to load asset types.",
        "saveFailed": "Failed to save asset type.",
        "deleteFailed": "Failed to delete asset type.",
        "invalidName": "Enter a name for this asset type.",
        "invalidSchema": "The field schema is invalid. Fix the highlighted fields and try again.",
        "reservedSlug": "The identifier \"{{slug}}\" is reserved for a built-in type. Choose another name.",
        "slugConflict": "An asset type with the identifier \"{{slug}}\" already exists.",
        "notFound": "This asset type no longer exists.",
        "builtinImmutable": "Built-in types only allow name and icon changes.",
        "builtinUndeletable": "Built-in types cannot be deleted.",
        "inUse": "This type is still used by {{assetCount}} asset(s). Reassign those assets before deleting it.",
        "unknown": "Something went wrong."
      },
      "editor": {
        "title": "Fields",
        "empty": "No fields yet. Add fields to build the create/edit form for this type.",
        "addField": "Add field",
        "fieldLabel": "Label",
        "fieldLabelPlaceholder": "e.g. Serial Number",
        "fieldKey": "Key",
        "fieldKeyPlaceholder": "e.g. serial_number",
        "fieldKind": "Kind",
        "fieldRequired": "Required",
        "fieldOptions": "Options (comma-separated)",
        "fieldOptionsPlaceholder": "e.g. Gold, Silver, Bronze",
        "moveUp": "Move field up",
        "moveDown": "Move field down",
        "removeField": "Remove field",
        "kinds": {
          "text": "Text",
          "number": "Number",
          "date": "Date",
          "select": "Select",
          "url": "URL",
          "boolean": "Yes / No"
        },
        "errors": {
          "invalidKey": "Key must start with a lowercase letter and use only lowercase letters, numbers, and underscores.",
          "duplicateKey": "Each field key must be unique.",
          "missingLabel": "Label is required.",
          "invalidKind": "Choose a valid field kind.",
          "invalidRequired": "Required must be on or off.",
          "missingOptions": "Select fields need at least one option.",
          "invalidOptions": "Options must be non-empty values.",
          "invalidField": "This field is invalid."
        }
      }
    }
  }
}