284313f908
Some checks are pending
Bidi Control Character Guard / bidi-control-guard (push) Waiting to run
Circular Dependency Check / Check for new circular dependencies (push) Waiting to run
Citus Migration Smoke / Combined migrations on single-node Citus (push) Waiting to run
E2E Fresh Install Tests / fresh-install-e2e (push) Waiting to run
ext-v2 guardrails / Run ext-v2 guard and ESLint (push) Waiting to run
Integration Tests / Check for relevant changes (push) Waiting to run
Integration Tests / ${{ (github.event_name == 'schedule' || github.event.inputs.suite == 'full') && 'Full integration suite' || 'Tier-1 integration subset' }} (push) Blocked by required conditions
Mobile checks / Mobile lint + typecheck (push) Waiting to run
Mobile checks / Mobile unit tests (push) Waiting to run
Mobile checks / Mobile dependency audit (report) (push) Waiting to run
Mobile checks / Mobile reproducibility checks (push) Waiting to run
Secrets guard (env backups) / Ensure no tracked env backup files (push) Waiting to run
Temporal Readiness / fast-readiness (push) Waiting to run
Temporal Readiness / docker-parity (push) Waiting to run
TypeScript Type Check / Nx affected typecheck (push) Waiting to run
Unit Tests / Skipped-test budget (push) Waiting to run
Unit Tests / Nx affected unit tests (push) Waiting to run
Unit Tests / Server unit coverage (informational) (push) Waiting to run
Validate Tenant Management Schema / Check for relevant changes (push) Waiting to run
Validate Tenant Management Schema / Validate Tenant Management Schema (push) Blocked by required conditions
EE Workflows Build Guard / ee-workflows-build-guard (push) Waiting to run
Excluded: .git, node_modules, secrets/, compose.env, assemblyscript tgz Source: /opt/alga-psa on psa.joliet.tech
243 lines
6.5 KiB
JSON
243 lines
6.5 KiB
JSON
[
|
|
{
|
|
"id": "F001",
|
|
"description": "Database migration adds response_state enum type (awaiting_client, awaiting_internal)",
|
|
"implemented": false,
|
|
"prdRefs": ["FR1"]
|
|
},
|
|
{
|
|
"id": "F002",
|
|
"description": "Database migration adds response_state nullable column to tickets table",
|
|
"implemented": false,
|
|
"prdRefs": ["FR1"]
|
|
},
|
|
{
|
|
"id": "F003",
|
|
"description": "Database migration adds index on (tenant, response_state) for filter queries",
|
|
"implemented": false,
|
|
"prdRefs": ["FR1"]
|
|
},
|
|
{
|
|
"id": "F004",
|
|
"description": "ITicket interface includes response_state field with proper typing",
|
|
"implemented": false,
|
|
"prdRefs": ["FR1"]
|
|
},
|
|
{
|
|
"id": "F005",
|
|
"description": "Comment creation by internal staff with is_internal=false sets response_state to awaiting_client",
|
|
"implemented": false,
|
|
"prdRefs": ["FR2"]
|
|
},
|
|
{
|
|
"id": "F006",
|
|
"description": "Comment creation by client (author_type=client) sets response_state to awaiting_internal",
|
|
"implemented": false,
|
|
"prdRefs": ["FR2"]
|
|
},
|
|
{
|
|
"id": "F007",
|
|
"description": "Internal note creation (is_internal=true) does not change response_state",
|
|
"implemented": false,
|
|
"prdRefs": ["FR2"]
|
|
},
|
|
{
|
|
"id": "F008",
|
|
"description": "Response state update happens atomically with comment creation",
|
|
"implemented": false,
|
|
"prdRefs": ["FR2"]
|
|
},
|
|
{
|
|
"id": "F009",
|
|
"description": "updateTicket action accepts response_state field for manual override",
|
|
"implemented": false,
|
|
"prdRefs": ["FR3"]
|
|
},
|
|
{
|
|
"id": "F010",
|
|
"description": "Manual response state change is logged in ticket history/audit trail",
|
|
"implemented": false,
|
|
"prdRefs": ["FR3"]
|
|
},
|
|
{
|
|
"id": "F011",
|
|
"description": "Closing a ticket (is_closed=true) sets response_state to null",
|
|
"implemented": false,
|
|
"prdRefs": ["FR4"]
|
|
},
|
|
{
|
|
"id": "F012",
|
|
"description": "Reopening a ticket does not automatically set a response_state",
|
|
"implemented": false,
|
|
"prdRefs": ["FR4"]
|
|
},
|
|
{
|
|
"id": "F013",
|
|
"description": "Ticket list displays response state badge on status pill for awaiting_client",
|
|
"implemented": false,
|
|
"prdRefs": ["FR5"]
|
|
},
|
|
{
|
|
"id": "F014",
|
|
"description": "Ticket list displays response state badge on status pill for awaiting_internal",
|
|
"implemented": false,
|
|
"prdRefs": ["FR5"]
|
|
},
|
|
{
|
|
"id": "F015",
|
|
"description": "Response state badge has tooltip with full text description",
|
|
"implemented": false,
|
|
"prdRefs": ["FR5"]
|
|
},
|
|
{
|
|
"id": "F016",
|
|
"description": "Tickets with null response_state show no badge",
|
|
"implemented": false,
|
|
"prdRefs": ["FR5"]
|
|
},
|
|
{
|
|
"id": "F017",
|
|
"description": "Ticket list filter includes Response State dropdown option",
|
|
"implemented": false,
|
|
"prdRefs": ["FR6"]
|
|
},
|
|
{
|
|
"id": "F018",
|
|
"description": "Response State filter supports 'Awaiting Client Response' option",
|
|
"implemented": false,
|
|
"prdRefs": ["FR6"]
|
|
},
|
|
{
|
|
"id": "F019",
|
|
"description": "Response State filter supports 'Awaiting Internal Response' option",
|
|
"implemented": false,
|
|
"prdRefs": ["FR6"]
|
|
},
|
|
{
|
|
"id": "F020",
|
|
"description": "Response State filter supports 'No Response State' option",
|
|
"implemented": false,
|
|
"prdRefs": ["FR6"]
|
|
},
|
|
{
|
|
"id": "F021",
|
|
"description": "Response State filter works in combination with other filters (status, assignee, etc.)",
|
|
"implemented": false,
|
|
"prdRefs": ["FR6"]
|
|
},
|
|
{
|
|
"id": "F022",
|
|
"description": "Ticket detail view displays current response state",
|
|
"implemented": false,
|
|
"prdRefs": ["FR3"]
|
|
},
|
|
{
|
|
"id": "F023",
|
|
"description": "Ticket detail view has manual override control for response state",
|
|
"implemented": false,
|
|
"prdRefs": ["FR3"]
|
|
},
|
|
{
|
|
"id": "F024",
|
|
"description": "Manual override control offers Awaiting Client, Awaiting Internal, and Clear options",
|
|
"implemented": false,
|
|
"prdRefs": ["FR3"]
|
|
},
|
|
{
|
|
"id": "F025",
|
|
"description": "Response state updates visually in ticket detail when comment is posted",
|
|
"implemented": false,
|
|
"prdRefs": ["FR2"]
|
|
},
|
|
{
|
|
"id": "F026",
|
|
"description": "Client portal ticket list displays response state",
|
|
"implemented": false,
|
|
"prdRefs": ["FR7"]
|
|
},
|
|
{
|
|
"id": "F027",
|
|
"description": "Client portal shows 'Awaiting Your Response' for awaiting_client state",
|
|
"implemented": false,
|
|
"prdRefs": ["FR7"]
|
|
},
|
|
{
|
|
"id": "F028",
|
|
"description": "Client portal shows 'Awaiting Support Response' for awaiting_internal state",
|
|
"implemented": false,
|
|
"prdRefs": ["FR7"]
|
|
},
|
|
{
|
|
"id": "F029",
|
|
"description": "Client portal ticket detail view displays response state",
|
|
"implemented": false,
|
|
"prdRefs": ["FR7"]
|
|
},
|
|
{
|
|
"id": "F030",
|
|
"description": "Client portal users cannot manually change response state",
|
|
"implemented": false,
|
|
"prdRefs": ["FR7"]
|
|
},
|
|
{
|
|
"id": "F031",
|
|
"description": "TICKET_RESPONSE_STATE_CHANGED event type defined in event catalog",
|
|
"implemented": false,
|
|
"prdRefs": ["FR8"]
|
|
},
|
|
{
|
|
"id": "F032",
|
|
"description": "Event fires when response state changes via comment creation",
|
|
"implemented": false,
|
|
"prdRefs": ["FR8"]
|
|
},
|
|
{
|
|
"id": "F033",
|
|
"description": "Event fires when response state changes via manual override",
|
|
"implemented": false,
|
|
"prdRefs": ["FR8"]
|
|
},
|
|
{
|
|
"id": "F034",
|
|
"description": "Event fires when response state is cleared on ticket close",
|
|
"implemented": false,
|
|
"prdRefs": ["FR8"]
|
|
},
|
|
{
|
|
"id": "F035",
|
|
"description": "Event payload includes tenantId, ticketId, userId, previousState, newState, trigger",
|
|
"implemented": false,
|
|
"prdRefs": ["FR8"]
|
|
},
|
|
{
|
|
"id": "F036",
|
|
"description": "Event trigger field indicates 'comment', 'manual', or 'close'",
|
|
"implemented": false,
|
|
"prdRefs": ["FR8"]
|
|
},
|
|
{
|
|
"id": "F037",
|
|
"description": "Automation Hub can create workflow triggers for TICKET_RESPONSE_STATE_CHANGED event",
|
|
"implemented": false,
|
|
"prdRefs": ["FR8"]
|
|
},
|
|
{
|
|
"id": "F038",
|
|
"description": "Workflow event mappings can access response state change payload fields",
|
|
"implemented": false,
|
|
"prdRefs": ["FR8"]
|
|
},
|
|
{
|
|
"id": "F039",
|
|
"description": "TICKET_COMMENT_ADDED event payload includes author_type field",
|
|
"implemented": false,
|
|
"prdRefs": ["FR2"]
|
|
},
|
|
{
|
|
"id": "F040",
|
|
"description": "Response state respects tenant isolation (cannot see/modify across tenants)",
|
|
"implemented": false,
|
|
"prdRefs": ["FR1"]
|
|
}
|
|
]
|