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171 lines
4.5 KiB
JSON
171 lines
4.5 KiB
JSON
[
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{
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"id": "F001",
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"description": "Define canonical ticket origin values for this phase: internal, client_portal, inbound_email, api",
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"implemented": true,
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"prdRefs": [
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"Requirements > Functional Requirements"
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]
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},
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{
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"id": "F002",
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"description": "Add shared TicketOrigin type in @alga-psa/types and include api in the union",
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"implemented": true,
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"prdRefs": [
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"Requirements > Functional Requirements"
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]
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},
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{
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"id": "F003",
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"description": "Add tickets.ticket_origin persisted column (text) via migration",
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"implemented": true,
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"prdRefs": [
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"Requirements > Functional Requirements",
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"Rollout / Migration"
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]
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},
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{
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"id": "F004",
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"description": "Backfill existing tickets.ticket_origin using legacy signals (email_metadata, creator user_type, fallback internal)",
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"implemented": true,
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"prdRefs": [
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"Rollout / Migration"
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]
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},
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{
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"id": "F005",
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"description": "Keep ticket_origin storage extensible for future values (for example ai_agent) without schema redesign",
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"implemented": true,
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"prdRefs": [
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"Goals",
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"Requirements > Functional Requirements"
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]
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},
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{
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"id": "F006",
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"description": "Internal MSP create path writes ticket_origin=internal",
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"implemented": true,
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"prdRefs": [
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"Requirements > Functional Requirements",
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"Data / API / Integrations"
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]
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},
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{
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"id": "F007",
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"description": "Client portal create path writes ticket_origin=client_portal",
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"implemented": true,
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"prdRefs": [
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"Requirements > Functional Requirements",
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"Data / API / Integrations"
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]
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},
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{
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"id": "F008",
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"description": "Inbound email create path writes ticket_origin=inbound_email",
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"implemented": true,
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"prdRefs": [
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"Requirements > Functional Requirements",
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"Data / API / Integrations"
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]
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},
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{
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"id": "F009",
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"description": "API create path writes ticket_origin=api",
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"implemented": true,
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"prdRefs": [
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"Requirements > Functional Requirements",
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"Data / API / Integrations"
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]
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},
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{
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"id": "F010",
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"description": "Update shared TicketModel validation so ticket_origin is preserved and persisted",
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"implemented": true,
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"prdRefs": [
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"Requirements > Functional Requirements"
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]
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},
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{
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"id": "F011",
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"description": "Implement shared ticket origin normalization/resolver helper with legacy fallback for null historical rows",
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"implemented": true,
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"prdRefs": [
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"Requirements > Functional Requirements",
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"Requirements > Non-functional Requirements"
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]
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},
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{
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"id": "F012",
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"description": "MSP getTicketById returns normalized ticket_origin for TicketDetails",
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"implemented": true,
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"prdRefs": [
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"Requirements > Functional Requirements"
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]
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},
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{
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"id": "F013",
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"description": "Client portal getClientTicketDetails returns normalized ticket_origin for TicketDetails",
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"implemented": true,
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"prdRefs": [
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"Requirements > Functional Requirements"
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]
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},
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{
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"id": "F014",
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"description": "Add shared TicketOriginBadge component with internal/client_portal/inbound_email/api variants and unknown fallback",
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"implemented": true,
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"prdRefs": [
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"UX / UI Notes",
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"Requirements > Functional Requirements"
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]
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},
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{
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"id": "F015",
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"description": "Render TicketOriginBadge in MSP TicketDetails header near ticket number and response state badge",
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"implemented": true,
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"prdRefs": [
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"UX / UI Notes"
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]
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},
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{
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"id": "F016",
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"description": "Render TicketOriginBadge in client portal TicketDetails header/status area",
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"implemented": true,
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"prdRefs": [
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"UX / UI Notes"
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]
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},
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{
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"id": "F017",
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"description": "Add locale keys for ticket origin labels including Created via API",
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"implemented": true,
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"prdRefs": [
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"UX / UI Notes"
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]
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},
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{
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"id": "F018",
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"description": "Preserve existing comment response-source badge behavior with no regression",
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"implemented": true,
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"prdRefs": [
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"Non-goals"
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]
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},
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{
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"id": "F019",
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"description": "Preserve existing response-state badge behavior with no regression",
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"implemented": true,
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"prdRefs": [
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"Non-goals"
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]
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},
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{
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"id": "F020",
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"description": "Add automated tests for persistence, backfill, resolver logic, API distinction, and both TicketDetails surfaces",
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"implemented": true,
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"prdRefs": [
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"Acceptance Criteria (Definition of Done)"
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]
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}
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]
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