284313f908
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179 lines
5.2 KiB
JSON
179 lines
5.2 KiB
JSON
[
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{
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"id": "F001",
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"description": "Adopt client/contact-owned inbound routing model and de-scope provider-level sender-rule table approach",
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"implemented": true,
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"prdRefs": [
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"Summary",
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"Data / API / Integrations > Approach Options"
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]
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},
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{
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"id": "F002",
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"description": "Add client-level inbound destination reference (`clients.inbound_ticket_defaults_id` or equivalent persisted field)",
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"implemented": true,
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"prdRefs": [
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"Requirements > Functional Requirements",
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"Data / API / Integrations > Proposed Data Model"
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]
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},
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{
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"id": "F003",
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"description": "Add contact-level inbound destination override reference (`contacts.inbound_ticket_defaults_id` or equivalent persisted field)",
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"implemented": true,
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"prdRefs": [
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"Requirements > Functional Requirements",
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"Data / API / Integrations > Proposed Data Model"
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]
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},
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{
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"id": "F004",
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"description": "Add indexes and migration safety for new client/contact destination fields",
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"implemented": true,
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"prdRefs": [
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"Data / API / Integrations > Proposed Data Model",
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"Rollout / Migration"
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]
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},
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{
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"id": "F005",
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"description": "Implement shared effective-destination resolver with precedence: contact override -> client default -> provider default",
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"implemented": true,
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"prdRefs": [
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"Requirements > Functional Requirements",
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"Acceptance Criteria (Definition of Done)"
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]
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},
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{
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"id": "F006",
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"description": "Resolve domain-matched client destination via existing `client_inbound_email_domains` when exact contact is absent",
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"implemented": true,
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"prdRefs": [
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"Users and Primary Flows",
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"Requirements > Functional Requirements"
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]
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},
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{
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"id": "F007",
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"description": "Validate resolved destination defaults are tenant-owned and active; fallback to provider default when invalid",
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"implemented": true,
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"prdRefs": [
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"Requirements > Functional Requirements",
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"Observability"
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]
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},
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{
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"id": "F008",
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"description": "Apply effective destination resolution in `processInboundEmailInApp` new-ticket creation path",
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"implemented": true,
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"prdRefs": [
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"Requirements > Functional Requirements",
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"Resolution Integration Points"
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]
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},
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{
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"id": "F009",
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"description": "Apply the same resolution logic in workflow runtime (`resolve_inbound_ticket_context` + create path) for parity",
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"implemented": true,
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"prdRefs": [
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"Requirements > Functional Requirements",
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"Resolution Integration Points"
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]
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},
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{
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"id": "F010",
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"description": "Keep reply-token and thread-header existing-ticket flows unchanged",
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"implemented": true,
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"prdRefs": [
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"Non-goals",
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"Requirements > Functional Requirements"
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]
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},
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{
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"id": "F011",
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"description": "Preserve exact-contact and domain-to-client matching behavior while introducing destination routing",
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"implemented": true,
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"prdRefs": [
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"Goals",
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"Requirements > Functional Requirements"
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]
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},
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{
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"id": "F012",
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"description": "Add server actions/API support for reading/updating client inbound destination with existing client permissions",
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"implemented": true,
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"prdRefs": [
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"Requirements > Functional Requirements",
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"Security / Permissions"
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]
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},
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{
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"id": "F013",
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"description": "Add server actions/API support for reading/updating contact inbound destination override with existing contact permissions",
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"implemented": true,
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"prdRefs": [
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"Requirements > Functional Requirements",
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"Security / Permissions"
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]
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},
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{
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"id": "F014",
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"description": "Update `ClientDetails` UI to manage client inbound destination",
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"implemented": true,
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"prdRefs": [
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"UX / UI Notes",
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"Resolution Integration Points"
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]
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},
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{
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"id": "F015",
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"description": "Update contact UI to manage optional contact inbound destination override",
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"implemented": true,
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"prdRefs": [
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"UX / UI Notes",
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"Resolution Integration Points"
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]
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},
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{
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"id": "F016",
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"description": "Add precedence helper text in client/contact UIs and ensure clear fallback semantics",
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"implemented": true,
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"prdRefs": [
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"UX / UI Notes"
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]
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},
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{
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"id": "F017",
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"description": "Add structured logging for destination resolution source and fallback reasons",
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"implemented": true,
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"prdRefs": [
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"Observability"
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]
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},
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{
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"id": "F018",
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"description": "Add integration coverage for in-app inbound routing across contact override, client default, domain, and provider fallback",
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"implemented": true,
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"prdRefs": [
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"Acceptance Criteria (Definition of Done)"
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]
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},
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{
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"id": "F019",
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"description": "Add integration coverage for workflow-runtime parity with in-app destination resolution",
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"implemented": true,
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"prdRefs": [
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"Acceptance Criteria (Definition of Done)"
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]
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},
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{
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"id": "F020",
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"description": "Add regression coverage for idempotency/dedupe and unchanged reply behavior",
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"implemented": true,
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"prdRefs": [
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"Non-functional Requirements",
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"Acceptance Criteria (Definition of Done)"
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]
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}
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]
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