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41 lines
1.5 KiB
JavaScript
41 lines
1.5 KiB
JavaScript
/**
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* Ticket auto-close warning email template (2026-06-10).
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*
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* Adds the 'Ticket Auto-Close Warning' notification subtype (Tickets
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* category) and the ticket-auto-close-warning email template sent to the
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* ticket's primary contact before an auto-close rule closes the ticket for
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* inactivity. The warn phase of the auto-close job gates delivery on this
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* subtype via sendNotificationIfEnabled.
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*
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* Upsert semantics (merge by (name, language_code)) — idempotent.
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*
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* @param { import("knex").Knex } knex
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* @returns { Promise<void> }
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*/
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exports.up = async function (knex) {
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const { upsertEmailCategoriesAndSubtypes } = require('./utils/templates/_shared/emailCategoriesAndSubtypes.cjs');
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const { upsertEmailTemplate } = require('./utils/templates/_shared/upsertEmailTemplates.cjs');
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const { getTemplate } = require('./utils/templates/email/tickets/ticketAutoCloseWarning.cjs');
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// Ensures the 'Ticket Auto-Close Warning' subtype exists (added to the
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// shared source-of-truth SUBTYPES list).
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await upsertEmailCategoriesAndSubtypes(knex);
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await upsertEmailTemplate(knex, getTemplate());
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console.log(' ✓ ticket-auto-close-warning email template upserted');
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};
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/**
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* @param { import("knex").Knex } knex
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* @returns { Promise<void> }
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*/
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exports.down = async function (knex) {
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const { deleteEmailTemplate } = require('./utils/templates/_shared/upsertEmailTemplates.cjs');
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await deleteEmailTemplate(knex, 'ticket-auto-close-warning');
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await knex('notification_subtypes')
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.where({ name: 'Ticket Auto-Close Warning' })
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.del();
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};
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