PSA/server/public/locales/en/msp/email-providers.json

{
  "configuration": {
    "loading": "Loading email providers...",
    "feedback": {
      "testingConnection": "Testing connection for {{providerName}}...",
      "connectionSuccess": "Connected to {{providerName}}.",
      "connectionError": "Connection test failed",
      "refreshWatchError": "Failed to refresh watch subscription",
      "renewalError": "Renewal failed",
      "initiateOauthError": "Failed to initiate IMAP OAuth",
      "resyncing": "Resyncing {{providerName}}...",
      "resyncError": "Failed to resync IMAP provider",
      "resyncStarted": "Resync started for {{providerName}}.",
      "enterpriseOnly": "Microsoft 365 inbound email is only available in Enterprise Edition."
    },
    "editDrawer": {
      "title": "Edit Email Provider",
      "description": "Update configuration for {{providerName}}"
    },
    "header": {
      "title": "Email Provider Configuration",
      "description": {
        "enterprise": "Configure Gmail, Microsoft 365, or IMAP providers to receive and process inbound emails as tickets",
        "standard": "Configure Gmail or IMAP providers to receive and process inbound emails as tickets"
      },
      "counts": {
        "enterprise": "Gmail: {{gmail}} · Microsoft: {{microsoft}} · IMAP: {{imap}}",
        "standard": "Gmail: {{gmail}} · IMAP: {{imap}}"
      }
    },
    "actions": {
      "addProvider": "Add Email Provider"
    },
    "nav": {
      "providers": "Providers",
      "defaults": "Defaults",
      "inboundRules": "Inbound Rules"
    },
    "setup": {
      "title": "Setup Instructions",
      "microsoft": {
        "title": "Microsoft 365 Setup",
        "steps": {
          "registerApp": "Register an application in Azure AD",
          "permissions": "Configure API permissions for Mail.Read",
          "redirectUrl": "Set up the redirect URL in your app registration",
          "credentials": "Use the Client ID and Client Secret in the form above"
        }
      },
      "gmail": {
        "title": "Gmail Setup",
        "enterpriseSteps": {
          "enterAddress": "Enter your Gmail address and provider name",
          "connect": "Click \"Connect Gmail\" to authorize access",
          "preferences": "Configure email processing preferences",
          "save": "Save to complete setup"
        },
        "standardSteps": {
          "project": "Create a project in Google Cloud Console",
          "oauth": "Enable Gmail API and create OAuth2 credentials",
          "pubsub": "Set up Pub/Sub topic for push notifications",
          "consent": "Configure the OAuth consent screen and add test users"
        }
      }
    }
  },
  "list": {
    "header": {
      "title": "Email Providers ({{count}})"
    },
    "filters": {
      "searchPlaceholder": "Search providers...",
      "allProviders": "All Providers"
    },
    "actions": {
      "refresh": "Refresh"
    }
  },
  "selector": {
    "header": {
      "title": "Choose Your Email Provider",
      "description": "Select the email service you want to use for inbound email processing. You can configure multiple email providers per account."
    },
    "cards": {
      "google": {
        "title": "Gmail",
        "description": "Google Workspace / Gmail Integration",
        "features": {
          "accounts": "✓ Gmail and Google Workspace accounts",
          "filtering": "✓ Label-based email filtering",
          "processing": "✓ Real-time email processing",
          "authentication": "✓ Automatic OAuth authentication"
        },
        "action": "Set up Gmail"
      },
      "microsoft": {
        "title": "Microsoft 365",
        "description": "Microsoft 365 / Outlook Integration",
        "features": {
          "accounts": "✓ Microsoft 365 and Outlook accounts",
          "filtering": "✓ Folder-based email filtering",
          "processing": "✓ Real-time email processing",
          "authentication": "✓ Azure AD OAuth integration"
        },
        "action": "Set up Microsoft 365"
      },
      "imap": {
        "title": "IMAP",
        "description": "Custom IMAP Server Integration",
        "features": {
          "accounts": "✓ Any IMAP-compliant mailbox",
          "filtering": "✓ Folder-based email filtering",
          "authentication": "✓ OAuth2 or password authentication",
          "listener": "✓ Real-time IDLE listener"
        },
        "action": "Set up IMAP"
      }
    },
    "actions": {
      "cancel": "Cancel"
    },
    "help": {
      "enterprise": "Choose the provider your organization already uses. If you use Google Workspace, pick Gmail; if you use Microsoft 365, pick Microsoft 365. You can change this later by removing and reconfiguring your email provider.",
      "standard": "Choose the provider your organization already uses. If you use Google Workspace, pick Gmail; otherwise choose IMAP. You can change this later by removing and reconfiguring your email provider."
    }
  },
  "wizard": {
    "title": {
      "select": "Choose Email Provider",
      "setup": "{{provider}} Configuration"
    },
    "actions": {
      "cancel": "Cancel",
      "back": "Back",
      "close": "Close"
    }
  },
  "providerCard": {
    "subscription": {
      "expired": "Expired",
      "expiresInHours": "Expires in {{count}}h",
      "expiresInDays": "Expires in {{count}}d"
    },
    "badges": {
      "disabled": "Disabled",
      "connected": "Connected",
      "disconnected": "Disconnected",
      "error": "Error",
      "configuring": "Configuring",
      "unknown": "Unknown"
    },
    "lastSync": {
      "never": "Never",
      "justNow": "Just now",
      "minutesAgo": "{{count}}m ago",
      "hoursAgo": "{{count}}h ago",
      "daysAgo": "{{count}}d ago"
    },
    "actions": {
      "edit": "Edit Configuration",
      "testing": "Testing…",
      "testConnection": "Test Connection",
      "refreshWatch": "Refresh Pub/Sub & Watch",
      "retryRenewal": "Retry Renewal",
      "runDiagnostics": "Run Microsoft 365 Diagnostics",
      "reconnectOauth": "Reconnect OAuth",
      "resyncing": "Resyncing…",
      "resyncMailbox": "Resync Mailbox",
      "delete": "Delete Provider"
    },
    "fields": {
      "status": "Status",
      "lastSync": "Last Sync",
      "created": "Created",
      "subscription": "Subscription",
      "defaults": "Ticket Defaults",
      "error": "Error:"
    },
    "values": {
      "active": "Active",
      "inactive": "Inactive",
      "disabled": "Disabled",
      "error": "Error"
    },
    "types": {
      "google": "Gmail",
      "microsoft": "Microsoft 365",
      "imap": "IMAP"
    },
    "filters": {
      "folders": "Folders: {{filters}}",
      "labels": "Labels: {{filters}}"
    },
    "warnings": {
      "inboundDefaults": "Inbound ticket defaults are required and emails won't process until one is selected."
    },
    "defaults": {
      "placeholder": "Select defaults...",
      "empty": "No defaults available"
    },
    "empty": {
      "title": "No Email Providers Configured",
      "description": "Add an email provider to start receiving and processing inbound emails as tickets.",
      "action": "Add Email Provider"
    }
  },
  "forms": {
    "common": {
      "actions": {
        "cancel": "Cancel",
        "saving": "Saving...",
        "updateProvider": "Update Provider",
        "addProvider": "Add Provider",
        "createProvider": "Create Provider",
        "manageDefaults": "Manage defaults",
        "refreshList": "Refresh list",
        "openProvidersSettings": "Open Providers Settings"
      },
      "validation": {
        "requiredFieldsTitle": "Please fill in the required fields:",
        "fixHighlightedFields": "Please fix the highlighted fields and try again."
      },
      "ticketDefaults": {
        "title": "Ticket Defaults",
        "description": "Select defaults to apply to email-created tickets",
        "label": "Inbound Ticket Defaults",
        "placeholder": "Select defaults (optional)",
        "empty": "No defaults available"
      },
      "oauth": {
        "authorizing": "Authorizing...",
        "authorized": "Authorized",
        "authorizeAccess": "Authorize Access"
      }
    },
    "microsoft": {
      "validation": {
        "providerNameRequired": "Configuration name is required",
        "emailRequired": "Valid email address is required",
        "redirectRequired": "Valid redirect URI is required",
        "authorizeRequiresValid": "Please fill in all required fields before authorizing",
        "oauthInitiateFailed": "Failed to initiate OAuth",
        "popupBlocked": "Failed to open OAuth popup. Please allow popups for this site.",
        "closedEarly": "Authorization window closed before completing. Please try again.",
        "authorizationFailed": "Authorization failed",
        "senderDisplayNameInvalid": "Display name cannot contain quotes, angle brackets, or line breaks"
      },
      "requiredFields": {
        "providerName": "Configuration Name",
        "emailAddress": "Email Address",
        "redirectUri": "Redirect URI"
      },
      "basic": {
        "title": "Basic Configuration",
        "description": "Basic settings for your Microsoft 365 email provider",
        "providerNameLabel": "Configuration Name *",
        "providerNamePlaceholder": "e.g., Support Mailbox (internal)",
        "emailLabel": "Email Address *",
        "emailPlaceholder": "support@client.com",
        "enableProvider": "Enable this provider",
        "providerNameHelp": "Internal name used to identify this configuration. Not shown in outbound emails.",
        "senderDisplayNameLabel": "Sender Display Name",
        "senderDisplayNamePlaceholder": "e.g., Acme Support",
        "senderDisplayNameHelp": "Display name shown in the From header on outbound ticket emails (replies, closures). Applied only when this mailbox matches the tenant's outbound ticketing-from address. Leave blank to fall back to the ticket's board name."
      },
      "oauth": {
        "sectionTitle": "Microsoft OAuth Configuration",
        "sectionDescription": "Microsoft app credentials are configured in Providers settings and reused here.",
        "setupLabel": "Microsoft Entra",
        "notConfigured": "Microsoft provider settings are not configured.",
        "setupHelp": "Configure Providers first in Settings → Integrations → Providers, then return here to authorize this mailbox.",
        "redirectUriLabel": "Redirect URI *",
        "redirectUriPlaceholder": "https://yourapp.com/api/auth/microsoft/callback",
        "authorizationTitle": "OAuth Authorization",
        "authorizationDescription": "Complete OAuth flow to grant access to the mailbox"
      },
      "advanced": {
        "title": "Advanced Settings",
        "description": "Configure advanced email processing options",
        "folderFiltersLabel": "Folder Filters",
        "folderFiltersPlaceholder": "Inbox, Support, Custom Folder",
        "folderFiltersHelp": "Comma-separated list of folders to monitor (default: Inbox)",
        "maxEmailsPerSync": "Max Emails Per Sync"
      }
    },
    "gmail": {
      "validation": {
        "providerNameRequired": "Configuration name is required",
        "gmailAddressRequired": "Valid Gmail address is required",
        "authorizeRequiresValid": "Please fill in all required fields before authorizing",
        "googleNotConfigured": "Google integration is not configured for this tenant. Configure Google first, then retry.",
        "oauthInitiateFailed": "Failed to initiate OAuth",
        "popupBlocked": "Failed to open OAuth popup. Please allow popups for this site.",
        "closedEarly": "Authorization window was closed before completing.",
        "authorizationFailed": "Authorization failed",
        "popupFailed": "OAuth popup failed"
      },
      "messages": {
        "setupIncomplete": "Provider saved but setup incomplete: {{error}}",
        "warningsTitle": "Setup completed with warnings:",
        "settingUp": "Setting up Gmail notifications..."
      },
      "requiredFields": {
        "providerName": "Configuration Name",
        "gmailAddress": "Gmail Address"
      },
      "basic": {
        "title": "Basic Configuration",
        "description": "Basic settings for your Gmail email provider",
        "providerNameLabel": "Configuration Name *",
        "providerNamePlaceholder": "e.g., Support Gmail (internal)",
        "mailboxLabel": "Gmail Address *",
        "mailboxPlaceholder": "support@client.com",
        "enableProvider": "Enable this provider",
        "providerNameHelp": "Internal name used to identify this configuration. Not shown in outbound emails.",
        "senderDisplayNameLabel": "Sender Display Name",
        "senderDisplayNamePlaceholder": "e.g., Acme Support",
        "senderDisplayNameHelp": "Display name shown in the From header on outbound ticket emails (replies, closures). Applied only when this mailbox matches the tenant's outbound ticketing-from address. Leave blank to fall back to the ticket's board name."
      },
      "oauth": {
        "sectionTitle": "Google OAuth",
        "sectionDescription": "Uses the tenant-owned Google app configured in Settings → Integrations → Providers.",
        "setupLabel": "Google Cloud Console",
        "notConfigured": "Google integration is not configured for this tenant.",
        "setupHelp": "Configure tenant-owned Google OAuth + Pub/Sub first: Settings → Integrations → Providers.",
        "openSettings": "Open Google Settings",
        "requiredTitle": "OAuth Authorization Required",
        "requiredDescriptionAdd": "You must complete OAuth authorization above before adding the provider to enable Gmail notifications.",
        "requiredDescriptionUpdate": "You must complete OAuth authorization above before updating the provider to enable Gmail notifications.",
        "stepTitle": "Step 1: OAuth Authorization",
        "stepDescription": "Complete OAuth flow to grant access to Gmail",
        "buttonSuccessSaving": "Successfully authorized! Saving your settings..."
      },
      "advanced": {
        "title": "Advanced Settings",
        "description": "Configure advanced email processing options",
        "completeSetupSuffix": " & Complete Setup"
      },
      "processing": {
        "labelFiltersLabel": "Gmail Labels to Monitor",
        "labelFiltersPlaceholder": "INBOX, Support, Custom Label",
        "labelFiltersHelp": "Comma-separated list of Gmail labels to monitor (default: INBOX)"
      }
    },
    "imap": {
      "validation": {
        "providerNameRequired": "Configuration name is required",
        "mailboxRequired": "Mailbox is required",
        "mailboxInvalid": "Valid mailbox is required (e.g. user@domain.com, user@localhost, user@test-server, or user)",
        "hostRequired": "IMAP host is required",
        "usernameRequired": "IMAP username is required",
        "oauthInitiateFailed": "Failed to initiate IMAP OAuth",
        "senderDisplayNameInvalid": "Display name cannot contain quotes, angle brackets, or line breaks"
      },
      "basic": {
        "title": "Basic Settings",
        "description": "Define the IMAP mailbox connection details.",
        "providerName": "Configuration Name",
        "mailboxAddress": "Mailbox Address",
        "host": "IMAP Host",
        "port": "Port",
        "useTls": "Use TLS/SSL",
        "allowStarttls": "Allow STARTTLS Upgrade",
        "providerNamePlaceholder": "e.g., Support IMAP (internal)",
        "providerNameHelp": "Internal name used to identify this configuration. Not shown in outbound emails.",
        "senderDisplayName": "Sender Display Name",
        "senderDisplayNamePlaceholder": "e.g., Acme Support",
        "senderDisplayNameHelp": "Display name shown in the From header on outbound ticket emails (replies, closures). Applied only when this mailbox matches the tenant's outbound ticketing-from address. Leave blank to fall back to the ticket's board name."
      },
      "auth": {
        "title": "Authentication",
        "description": "Choose password or OAuth2 authentication.",
        "typeLabel": "Authentication Type",
        "passwordOption": "Password",
        "oauth2Option": "OAuth2 (XOAUTH2)",
        "username": "Username",
        "password": "Password / App Password",
        "passwordHelp": "Passwords are stored securely and will not be displayed. Leave blank to keep the existing password.",
        "oauthStatus": "OAuth Status",
        "connected": "Connected",
        "notConnected": "Not connected",
        "reconnectOauth": "Reconnect OAuth",
        "authorizeUrl": "Authorize URL",
        "tokenUrl": "Token URL",
        "clientId": "OAuth Client ID",
        "clientSecret": "OAuth Client Secret",
        "scopes": "OAuth Scopes",
        "scopesPlaceholder": "space-delimited scopes"
      },
      "processing": {
        "title": "Processing Settings",
        "description": "Choose folders and processing behavior.",
        "folderFilters": "Folder Filters",
        "folderFiltersPlaceholder": "Inbox, Support, Tickets",
        "active": "Active"
      }
    }
  },
  "inboundDefaultsForm": {
    "feedback": {
      "loadOptionsError": "Failed to load field options",
      "loading": "Loading form options..."
    },
    "validation": {
      "nameRequired": "Short name and display name are required",
      "boardRequired": "Board is required",
      "statusRequired": "Status is required",
      "priorityRequired": "Priority is required",
      "clientRequired": "Company is required"
    },
    "fields": {
      "shortName": {
        "label": "Short Name *",
        "placeholder": "email-general",
        "help": "Unique identifier (e.g., email-general, support-billing)"
      },
      "displayName": {
        "label": "Display Name *",
        "placeholder": "General Email Support"
      },
      "description": {
        "label": "Description",
        "placeholder": "Optional description of when these defaults are used"
      },
      "active": {
        "label": "Active"
      },
      "board": {
        "label": "Board *",
        "placeholder": "Select Board"
      },
      "status": {
        "label": "Status *",
        "placeholder": "Select status",
        "selectBoardFirst": "Select board first",
        "loading": "Loading statuses..."
      },
      "priority": {
        "label": "Priority *",
        "placeholder": "Select priority"
      },
      "client": {
        "label": "Client *",
        "placeholder": "Select Client",
        "help": "Required: used as a catch-all when no client can be matched from the email."
      },
      "category": {
        "label": "Category",
        "placeholder": "Select category",
        "placeholderNoBoard": "Select board first",
        "empty": "No categories found for the selected board."
      },
      "location": {
        "label": "Location",
        "placeholder": "Select location",
        "placeholderNoClient": "Select client first (optional)",
        "help": "Only applied when the catch-all client is used (no match case)."
      },
      "enteredBy": {
        "label": "Entered By",
        "placeholder": "System (null)",
        "help": "Used only when we cannot match a contact or client. System tickets will show \"System\" as creator."
      }
    },
    "section": {
      "ticketDefaults": "Ticket Defaults"
    },
    "optionSuffix": {
      "default": "(Default)"
    },
    "actions": {
      "cancel": "Cancel",
      "updating": "Updating...",
      "creating": "Creating...",
      "update": "Update Defaults",
      "create": "Create Defaults"
    }
  },
  "imapForm": {
    "sections": {
      "basic": {
        "title": "Basic Settings",
        "description": "Define the IMAP mailbox connection details."
      },
      "auth": {
        "title": "Authentication",
        "description": "Choose password or OAuth2 authentication."
      },
      "processing": {
        "title": "Processing Settings",
        "description": "Choose folders and processing behavior."
      }
    },
    "fields": {
      "providerName": "Configuration Name",
      "mailboxAddress": "Mailbox Address",
      "imapHost": "IMAP Host",
      "port": "Port",
      "useTls": "Use TLS/SSL",
      "allowStarttls": "Allow STARTTLS Upgrade",
      "authenticationType": "Authentication Type",
      "username": "Username",
      "passwordLabel": "Password / App Password",
      "authorizeUrl": "Authorize URL",
      "tokenUrl": "Token URL",
      "oauthClientId": "OAuth Client ID",
      "oauthClientSecret": "OAuth Client Secret",
      "oauthScopes": "OAuth Scopes",
      "oauthScopesPlaceholder": "space-delimited scopes",
      "folderFilters": "Folder Filters",
      "folderFiltersPlaceholder": "Inbox, Support, Tickets",
      "active": "Active",
      "ticketDefaultsLabel": "Ticket Defaults",
      "ticketDefaultsPlaceholder": "Select defaults...",
      "ticketDefaultsEmpty": "No defaults available",
      "providerNamePlaceholder": "e.g., Support IMAP (internal)",
      "providerNameHelp": "Internal name used to identify this configuration. Not shown in outbound emails.",
      "senderDisplayName": "Sender Display Name",
      "senderDisplayNamePlaceholder": "e.g., Acme Support",
      "senderDisplayNameHelp": "Display name shown in the From header on outbound ticket emails (replies, closures). Applied only when this mailbox matches the tenant's outbound ticketing-from address. Leave blank to fall back to the ticket's board name."
    },
    "authOptions": {
      "password": "Password",
      "oauth2": "OAuth2 (XOAUTH2)"
    },
    "password": {
      "editHelp": "Passwords are stored securely and will not be displayed. Leave blank to keep the existing password."
    },
    "oauth": {
      "statusLabel": "OAuth Status",
      "connected": "Connected",
      "notConnected": "Not connected",
      "authorizing": "Authorizing...",
      "reconnect": "Reconnect OAuth"
    },
    "validation": {
      "fixHighlightedFields": "Please fix the highlighted fields and try again."
    },
    "actions": {
      "cancel": "Cancel",
      "saving": "Saving...",
      "updateProvider": "Update Provider",
      "createProvider": "Create Provider"
    }
  },
  "microsoftForm": {
    "header": {
      "title": "Microsoft 365 Integration",
      "description": "Simply connect your Microsoft 365 account and configure your email processing preferences to get started."
    },
    "sections": {
      "accountSetup": {
        "title": "Microsoft 365 Account Setup",
        "description": "Configure your Microsoft 365 account for inbound email processing"
      },
      "authentication": {
        "title": "Microsoft 365 Authentication",
        "description": "Connect your Microsoft 365 account to enable email processing"
      },
      "processing": {
        "title": "Email Processing Settings",
        "description": "Configure how emails are processed and imported"
      },
      "ticketDefaults": {
        "title": "Ticket Defaults",
        "description": "Select defaults to apply to email-created tickets"
      }
    },
    "fields": {
      "providerNameLabel": "Configuration Name *",
      "providerNamePlaceholder": "e.g., Support Mailbox (internal)",
      "mailboxLabel": "Microsoft 365 Address *",
      "mailboxPlaceholder": "support@client.com",
      "enableProvider": "Enable this provider",
      "foldersLabel": "Folders to Monitor",
      "foldersPlaceholder": "Inbox, Support, Custom Folder",
      "foldersHelp": "Comma-separated list of folders to monitor (default: Inbox)",
      "maxEmailsLabel": "Max Emails Per Sync",
      "maxEmailsHelp": "Maximum number of emails to process in each sync (1-1000)",
      "inboundDefaultsLabel": "Inbound Ticket Defaults",
      "inboundDefaultsPlaceholder": "Select defaults (optional)",
      "providerNameHelp": "Internal name used to identify this configuration. Not shown in outbound emails.",
      "senderDisplayNameLabel": "Sender Display Name",
      "senderDisplayNamePlaceholder": "e.g., Acme Support",
      "senderDisplayNameHelp": "Display name shown in the From header on outbound ticket emails (replies, closures). Applied only when this mailbox matches the tenant's outbound ticketing-from address. Leave blank to fall back to the ticket's board name."
    },
    "oauth": {
      "connectionTitle": "Microsoft 365 Connection",
      "descriptionIdle": "Authorize access to your Microsoft 365 account",
      "descriptionSuccess": "Successfully connected! Complete setup by saving below.",
      "connecting": "Connecting...",
      "connected": "Connected",
      "connectButton": "Connect Microsoft 365",
      "requiredTitle": "Microsoft 365 Connection Required",
      "requiredDescriptionUpdate": "You must connect your Microsoft 365 account above before updating the provider.",
      "requiredDescriptionAdd": "You must connect your Microsoft 365 account above before adding the provider.",
      "authError": "Please fill in all required fields before authorizing",
      "popupBlocked": "Failed to open OAuth popup. Please allow popups for this site.",
      "authorizationFailed": "Authorization failed",
      "initiateFailed": "Failed to initiate OAuth",
      "hostedConfigIncomplete": "Hosted Microsoft configuration not available or incomplete",
      "hostedCredentialsMissing": "Hosted Microsoft client credentials not available"
    },
    "nextStep": {
      "title": "Complete Setup",
      "autoSubmit": "Auto-completing in",
      "secondsSuffix": "seconds, or click",
      "clickNow": "below now.",
      "manualInstruction": "Click",
      "manualSuffix": "below to finish configuration.",
      "cancelAutoSubmit": "Cancel Auto-Submit"
    },
    "buttons": {
      "updateProvider": "Update Provider",
      "addProvider": "Add Provider",
      "manageDefaults": "Manage defaults",
      "refreshList": "Refresh list",
      "cancel": "Cancel",
      "completeSetupSuffix": "& Complete Setup",
      "settingUp": "Setting up Microsoft 365 integration..."
    },
    "validation": {
      "requiredFieldsTitle": "Please fill in the required fields:",
      "providerName": "Configuration Name",
      "mailbox": "Microsoft 365 Address"
    }
  },
  "gmailForm": {
    "header": {
      "title": "Gmail Integration",
      "description": "Connect your Gmail account and configure your email processing preferences."
    },
    "basicConfig": {
      "title": "Gmail Account Setup",
      "description": "Configure your Gmail account for inbound email processing"
    },
    "authentication": {
      "title": "Gmail Authentication",
      "description": "Connect your Gmail account to enable email processing",
      "connectionTitle": "Gmail Connection",
      "descriptionIdle": "Authorize access to your Gmail account",
      "descriptionSuccess": "Successfully connected! Saving your settings...",
      "buttonIdle": "Connect Gmail",
      "buttonAuthorizing": "Connecting...",
      "buttonSuccess": "Connected"
    },
    "processing": {
      "title": "Email Processing Settings",
      "description": "Configure how emails are processed and imported"
    },
    "ticketDefaults": {
      "title": "Ticket Defaults",
      "description": "Select defaults to apply to email-created tickets",
      "manageDefaults": "Manage defaults",
      "inboundDefaultsLabel": "Inbound Ticket Defaults",
      "inboundDefaultsPlaceholder": "Select defaults (optional)",
      "refreshList": "Refresh list"
    },
    "googleConfig": {
      "notConfigured": "Google integration is not configured for this tenant.",
      "configureHint": "Configure tenant-owned Google OAuth + Pub/Sub first:",
      "settingsPath": "Settings → Integrations → Providers",
      "openSettings": "Open Google Settings"
    },
    "oauth": {
      "requiredTitle": "Gmail Connection Required",
      "requiredDescriptionUpdate": "You must connect your Gmail account above before updating the provider.",
      "requiredDescriptionAdd": "You must connect your Gmail account above before adding the provider.",
      "fillRequiredFields": "Please fill in all required fields before authorizing",
      "notConfiguredTenant": "Google integration is not configured for this tenant. Configure Google first, then retry.",
      "initiateFailed": "Failed to initiate OAuth"
    },
    "validation": {
      "requiredFieldsTitle": "Please fill in the required fields:",
      "providerName": "Provider Name",
      "mailbox": "Gmail Address"
    },
    "warnings": {
      "setupIncomplete": "Provider saved but setup incomplete: {{error}}",
      "setupWarningsTitle": "Setup completed with warnings:"
    },
    "buttons": {
      "updateProvider": "Update Provider",
      "addProvider": "Add Provider",
      "completeSetupSuffix": "& Complete Setup",
      "cancel": "Cancel",
      "settingUp": "Setting up Gmail integration..."
    }
  },
  "managed": {
    "messages": {
      "loadDomainsFailed": "Failed to load managed domains",
      "loadOutboundSettingsFailed": "Failed to load outbound email settings",
      "ticketingFromUpdated": "Ticketing from address updated",
      "ticketingFromSaveFailed": "Failed to save ticketing from address",
      "ticketingFromCleared": "Ticketing from address cleared",
      "ticketingFromClearFailed": "Failed to clear ticketing from address",
      "switchProviderFailed": "Failed to switch provider",
      "smtpHostRequired": "SMTP host is required",
      "fromAddressRequired": "From address is required",
      "smtpSaved": "SMTP settings saved",
      "smtpSaveFailed": "Failed to save SMTP settings",
      "domainRequired": "Enter a domain name",
      "domainSubmitted": "Domain request submitted",
      "domainRequestFailed": "Failed to request domain",
      "verificationRecheckScheduled": "Verification re-check scheduled",
      "refreshStatusFailed": "Failed to refresh domain status",
      "domainRemovalScheduled": "Domain removal scheduled",
      "domainRemovalScheduledWithClear": "Domain removal scheduled and ticketing From address cleared",
      "removeDomainFailed": "Failed to remove domain"
    },
    "tabs": {
      "inboundEmail": "Inbound Email",
      "outboundEmail": "Outbound Email"
    },
    "outbound": {
      "intro": "Configure outbound email for your organization.",
      "providerTitle": "Outbound Provider",
      "providerDescription": "Choose how outbound emails are sent from your organization.",
      "providerPlaceholder": "Select outbound provider",
      "providerOptions": {
        "resend": "Nine Minds Managed",
        "smtp": "SMTP"
      },
      "resendDescription": "Emails are sent through Nine Minds managed infrastructure. Add and verify a custom domain below.",
      "smtpDescription": "Emails are sent through your own SMTP server.",
      "smtpLabel": "SMTP",
      "upgradeNotice": "Managed email domains are not available on your current plan. Upgrade to use Nine Minds managed outbound infrastructure with custom domains.",
      "domainsTitle": "Managed Domains",
      "domainsDescription": "Add a custom domain and follow the DNS instructions to verify ownership.",
      "domainLabel": "Domain",
      "domainPlaceholder": "example.com",
      "addDomainButton": "Add Domain",
      "smtpConfigTitle": "SMTP Configuration",
      "smtpConfigDescription": "Enter your SMTP server details to send outbound email.",
      "smtp": {
        "hostLabel": "SMTP Host",
        "hostPlaceholder": "smtp.example.com",
        "portLabel": "Port",
        "usernameLabel": "Username",
        "usernamePlaceholder": "your-email@example.com",
        "passwordLabel": "Password",
        "passwordPlaceholder": "Enter password",
        "fromLabel": "From Address",
        "fromPlaceholder": "noreply@example.com",
        "fromHelp": "The default sender address for outbound emails.",
        "savingButton": "Saving...",
        "saveButton": "Save SMTP Settings"
      },
      "ticketingFrom": {
        "title": "Ticketing From Address",
        "description": "Choose the email address that will appear in the From header on ticket notifications.",
        "smtpHint": "Address should use a domain associated with your SMTP server ({{domain}}). Replies work best when you use a connected inbound inbox.",
        "managedHint": "Address must use your outbound domain ({{domain}}). Replies work best when you use a connected inbound inbox.",
        "domainNotSet": "not set",
        "outboundRequiredTitle": "Outbound domain required",
        "smtpRequiredMessage": "Save your SMTP configuration with a from address before selecting a ticketing from address.",
        "managedRequiredMessage": "Add and verify a managed domain before selecting a ticketing from address.",
        "connectedInboxLabel": "Connected inbox",
        "customOptionLabel": "Other address on {{domain}}",
        "selectPlaceholder": "Select from address",
        "connectedInboxHelp": "Select a connected inbox to keep inbound replies threaded.",
        "customLabel": "From address",
        "customPlaceholder": "support@{{domain}}",
        "customSmtpHelp": "Use a domain your SMTP server is authorized to send from. Using a mismatched domain may cause delivery failures or spam filtering.",
        "customManagedHelp": "Must match {{domain}}. If this isn't one of your inbound inboxes, inbound ticket processing may not work.",
        "warningTitle": "Heads up",
        "errorTitle": "Fix the from address",
        "clearButton": "Clear From Address",
        "savingButton": "Saving...",
        "saveButton": "Save From Address"
      }
    },
    "inbound": {
      "intro": "Configure inbound email routing and provider-specific automation."
    },
    "dialogs": {
      "clearTicketingFrom": {
        "title": "Clear Ticketing From Address",
        "message": "Clear the saved ticketing From address? Ticket notifications will stop using a custom From address until you save a new one.",
        "confirm": "Clear From Address"
      },
      "removeDomain": {
        "title": "Remove Managed Domain",
        "messageWithClear": "Remove {{domain}}? This will also clear the saved ticketing From address because this domain is currently active for outbound email.",
        "message": "Remove {{domain}}?",
        "fallbackDomain": "this domain",
        "confirm": "Remove Domain"
      },
      "cancel": "Cancel"
    },
    "validation": {
      "enterFromAddress": "Enter a from email address",
      "saveSmtpFirst": "Save your SMTP configuration with a from address first",
      "addOutboundFirst": "Add and verify an outbound domain before choosing a from address",
      "invalidEmail": "Enter a valid email address",
      "mustMatchDomain": "From address must use @{{domain}}",
      "customAddressThreadWarning": "Using a custom address may prevent inbound ticket replies from threading correctly.",
      "smtpDomainMismatchWarning": "This domain does not match your SMTP from address domain ({{domain}}). Emails may fail to deliver or be flagged as spam if your SMTP server is not authorized to send from this domain.",
      "notConnectedWarning": "Inbound ticket processing may not work with this address because it is not one of your connected inboxes."
    },
    "domainList": {
      "loading": "Loading domains…",
      "empty": "No managed domains yet. Add one to get started.",
      "providerDomainId": "Provider domain ID: {{id}}",
      "providerFallback": "Managed via Resend",
      "failureReason": "Failure reason: {{reason}}",
      "recheckButton": "Re-check DNS",
      "removeButton": "Remove Domain",
      "dnsRecordsHeading": "DNS Records",
      "dnsRecordsHelp": "Copy each record below into your DNS provider (GoDaddy, Cloudflare, etc.). We cannot change your DNS for you.",
      "dnsEmpty": {
        "pending": "We asked Resend to generate the DNS records for this domain. Once they show up, copy them into your DNS provider because we cannot update it automatically.",
        "failed": "We still need DNS instructions from Resend. Click Re-check DNS and, when the records load, publish them inside your DNS provider.",
        "default": "DNS instructions are not available yet. Re-check DNS and copy each record into your DNS provider as soon as it appears."
      }
    },
    "dnsRecords": {
      "status": {
        "matched": "Detected",
        "mismatch": "Mismatch",
        "missing": "Not Found",
        "unknown": "Waiting for Check"
      },
      "detectedValues": "Detected values",
      "defaultEmpty": "We are preparing the DNS records for this domain. As soon as they appear, copy them into your DNS provider because we cannot update it for you.",
      "summary": "Matched {{matched}} of {{total}} required DNS records",
      "summaryWithCheckedAt": "Matched {{matched}} of {{total}} required DNS records • Last checked {{checkedAt}}.",
      "lastCheckedNoRecords": "Last checked {{checkedAt}}. We have not detected any records yet.",
      "copyButton": "Copy",
      "copyAriaLabel": "Copy DNS value",
      "copied": "Copied to clipboard",
      "copyFailed": "Failed to copy",
      "checkedAt": "Checked {{checkedAt}}",
      "ttlLabel": "TTL:",
      "priorityLabel": "Priority:",
      "missingHelp": "We have not detected this record in DNS yet. Double-check that it exists in your DNS provider with the exact value shown above.",
      "mismatchHelp": "The DNS record exists, but the value does not match what Resend expects.",
      "matchedHelp": "Detected value matches what we expected.",
      "unknownHelp": "We have not checked DNS yet. Re-check DNS to run verification."
    }
  },
  "inboundRules": {
    "actions": {
      "addRule": "Add Rule",
      "aiClassify": "Classify with AI",
      "aiClassifyUpsell": "Requires the AI Assistant add-on",
      "extractAssign": "Assign client from extracted text",
      "setDestination": "Route to destination",
      "skip": "Skip email (no ticket)"
    },
    "badges": {
      "allMailboxes": "All mailboxes"
    },
    "empty": {
      "description": "Create a rule to skip status-update emails or assign tickets to clients named in the subject line.",
      "title": "No inbound rules configured"
    },
    "errors": {
      "aliasAdd": "Failed to add alias",
      "delete": "Failed to delete rule",
      "load": "Failed to load inbound rules",
      "reorder": "Failed to reorder rules",
      "save": "Failed to save rule",
      "test": "Failed to test rule",
      "update": "Failed to update rule"
    },
    "extraction": {
      "after": "Text after marker",
      "before": "Text before marker",
      "between": "Text between delimiters",
      "regex": "Regular expression (advanced)"
    },
    "fields": {
      "bodyText": "Body text",
      "fromAddress": "From address",
      "fromDomain": "From domain",
      "subject": "Subject",
      "toAddress": "To/CC address"
    },
    "form": {
      "action": "Action",
      "active": "Active",
      "addCondition": "Add condition",
      "aiAllowAssign": "May assign clients",
      "aiAllowSkip": "May skip emails",
      "aiInstruction": "Instruction",
      "aiInstructionPlaceholder": "e.g. Determine which customer this monitoring alert is about.",
      "aiUpsell": "Classify with AI is available with the Enterprise AI Assistant add-on — emails are classified by intent with no patterns to maintain.",
      "cancel": "Cancel",
      "conditions": "Conditions (all must match)",
      "create": "Create rule",
      "createTitle": "Create Inbound Rule",
      "description": "Define when the rule matches and what happens to the email. Use the tester below to verify against a sample before saving.",
      "destination": "Destination (ticket defaults)",
      "destinationPlaceholder": "Select a defaults set",
      "editTitle": "Edit Inbound Rule",
      "endDelimiter": "End delimiter",
      "extractFrom": "Extract from",
      "extractionTemplate": "Extraction",
      "fallbackDestination": "Fallback destination",
      "first": "First",
      "last": "Last",
      "mailboxes": "Apply to mailboxes",
      "mailboxesHint": "Leave all unchecked to apply this rule to every mailbox.",
      "marker": "Marker text",
      "markerPlaceholder": "e.g. Customer:",
      "matchHint": "The extracted text is matched against client names and client aliases (case-insensitive).",
      "name": "Rule name",
      "namePlaceholder": "e.g. Huntress customer routing",
      "noMailboxes": "No mailboxes configured yet.",
      "noMatchFallback": "Route to a fallback destination",
      "noMatchProceed": "Continue with later rules / normal processing",
      "noMatchSkip": "Skip the email",
      "occurrence": "Occurrence",
      "onNoMatch": "If no client matches",
      "pattern": "Pattern (capture group 1 is the client name)",
      "regexPlaceholder": "Regular expression",
      "saving": "Saving…",
      "startDelimiter": "Start delimiter",
      "update": "Update rule",
      "valuePlaceholder": "Value"
    },
    "header": {
      "description": "Match inbound email by sender or subject to skip noise, assign the right client, or route to a destination. Rules run in order; the first match wins.",
      "title": "Inbound Email Rules"
    },
    "help": {
      "items": {
        "aliases": "• Extracted names match client names and aliases. Manage aliases on the client record, or add them from the rule tester.",
        "audit": "• Skipped emails stay auditable in email processing diagnostics, tagged with the rule that skipped them.",
        "order": "• Rules run top to bottom on new inbound email; the first matching rule applies.",
        "replies": "• Replies to existing tickets always become comments — rules never touch them."
      },
      "title": "How It Works"
    },
    "loading": "Loading inbound rules...",
    "menu": {
      "delete": "Delete",
      "deleting": "Deleting…",
      "edit": "Edit"
    },
    "operators": {
      "contains": "contains",
      "endsWith": "ends with",
      "equals": "equals",
      "matchesRegex": "matches regex",
      "startsWith": "starts with"
    },
    "summary": {
      "aiClassify": "Classify with AI",
      "extractAssign": "Assign client from {{source}}",
      "setDestination": "Route to destination",
      "skip": "Skip email (no ticket)"
    },
    "tester": {
      "alias": "alias",
      "aliasAdd": "Add alias",
      "aliasAdded": "Alias added. Run the test again to see it match.",
      "aliasAdding": "Adding…",
      "aliasClientPlaceholder": "Select a client",
      "aliasLabel": "Add \"{{value}}\" as an alias of",
      "body": "Body text",
      "clientMatched": "Matched client via {{source}}",
      "clientName": "client name",
      "extracted": "Extracted value:",
      "from": "From",
      "noClient": "No client matched",
      "outcome": {
        "assignClient": "Ticket assigned to client \"{{client}}\"",
        "fallback": "No client matched — ticket routed to the fallback destination",
        "none": "Rule did not resolve — normal processing continues",
        "setDestination": "Ticket routed to the selected destination",
        "skip": "Email skipped — no ticket created"
      },
      "run": "Run test",
      "running": "Testing…",
      "subject": "Subject",
      "title": "Test this rule",
      "to": "To"
    }
  }
}