PSA/server/public/locales/en/msp/service-requests.json

{
  "management": {
    "title": "Service Requests",
    "description": "Manage draft, published, and archived service request definitions.",
    "showArchived": "Show archived",
    "showArchivedWithCount": "Show archived ({{count}})",
    "createBlank": "Create Blank",
    "startFromExample": "Start from Example",
    "loading": "Loading service requests…",
    "columns": {
      "name": "Name",
      "description": "Description",
      "state": "State",
      "updated": "Updated",
      "actions": "Actions"
    },
    "actionsFor": "Actions for {{name}}",
    "actions": {
      "duplicate": "Duplicate",
      "archive": "Archive",
      "unarchive": "Unarchive"
    },
    "lifecycleLabels": {
      "published": "Published",
      "archived": "Archived",
      "draftChanges": "Draft Changes",
      "draft": "Draft"
    },
    "templateOption": "{{templateName}} ({{providerDisplayName}})"
  },
  "editor": {
    "backNav": "Back to Service Requests",
    "loading": "Loading definition editor…",
    "notFound": "Service request definition not found.",
    "currentState": "Current state: {{state}}",
    "saveDraft": "Save Draft",
    "createDraft": "Create Draft",
    "publish": "Publish",
    "publishing": "Publishing…",
    "basics": {
      "title": "Basics",
      "name": "Name",
      "icon": "Icon",
      "iconSelected": "Selected: {{label}}",
      "noIconSelected": "No icon selected",
      "description": "Description",
      "category": "Category",
      "sortOrder": "Sort Order",
      "save": "Save Basics",
      "uncategorized": "Uncategorized"
    },
    "preview": {
      "title": "Preview",
      "badge": "Live preview",
      "cardSubheading": "Catalog Card",
      "formSubheading": "Request Form"
    },
    "linkage": {
      "title": "Linkage",
      "linkedService": "Linked Service",
      "searchPlaceholder": "Search service catalog",
      "search": "Search",
      "clear": "Clear",
      "select": "Select",
      "noDescription": "No description",
      "unset": "-"
    },
    "form": {
      "title": "Form",
      "authorFields": "Author Fields",
      "fieldType": "Field Type",
      "addField": "Add Field",
      "noFields": "No fields configured.",
      "preview": "Rendered Form Preview",
      "label": "Label",
      "helpText": "Help Text",
      "required": "Required",
      "defaultValue": "Default Value",
      "options": "Options (one per line: value:label)",
      "moveUp": "Move Up",
      "moveDown": "Move Down",
      "remove": "Remove",
      "selectOption": "Select an option",
      "checkboxDefaults": {
        "none": "No default",
        "checked": "Checked",
        "unchecked": "Unchecked"
      },
      "types": {
        "short-text": "short-text",
        "long-text": "long-text",
        "select": "select",
        "checkbox": "checkbox",
        "date": "date",
        "file-upload": "file-upload"
      }
    },
    "execution": {
      "title": "Execution",
      "executionProvider": "Execution Provider",
      "formBehaviorProvider": "Form Behavior Provider",
      "visibilityProvider": "Visibility Provider",
      "providerDisplay": "{{displayName}} ({{executionMode}})",
      "ticketRouting": {
        "title": "Ticket Routing Configuration",
        "board": "Board",
        "boardPlaceholder": "Select Board",
        "status": "Status",
        "statusPlaceholder": "Select Status",
        "assignedUser": "Assigned User",
        "assignedUserPlaceholder": "Not assigned",
        "category": "Category",
        "categoryPlaceholder": "Select category",
        "priority": "Priority",
        "priorityPlaceholder": "Select Priority",
        "impact": "Impact",
        "impactPlaceholder": "Select Impact",
        "urgency": "Urgency",
        "urgencyPlaceholder": "Select Urgency",
        "priorityCalculated": "Priority (Calculated)",
        "selectImpactAndUrgency": "Select impact and urgency",
        "priorityFormula": "{{label}} (Impact {{impact}} x Urgency {{urgency}})",
        "titleFieldKey": "Title Field Key",
        "descriptionPrefix": "Description Prefix",
        "save": "Save Ticket Routing"
      },
      "workflow": {
        "title": "Workflow Configuration",
        "workflowId": "Workflow ID",
        "workflowIdPlaceholder": "workflow-id",
        "inputMapping": "Workflow Input Mapping (JSON object)",
        "inputMappingExample": "Example: {\"requestedBy\":\"payload.request_title\",\"ticketReference\":\"ticketId\"}",
        "save": "Save Workflow Settings"
      },
      "advanced": {
        "title": "Advanced Form Behavior",
        "config": "Form Behavior Config (JSON object)",
        "save": "Save Form Behavior Config"
      },
      "visibility": {
        "title": "Visibility Configuration",
        "config": "Visibility Config (JSON object)",
        "save": "Save Visibility Config"
      },
      "fields": {
        "executionProvider": "Execution Provider",
        "executionConfig": "Execution Config",
        "formBehaviorProvider": "Form Behavior Provider",
        "visibilityProvider": "Visibility Provider"
      },
      "itilImpact": {
        "1": "1 - High (Critical business function affected)",
        "2": "2 - Medium-High (Important function affected)",
        "3": "3 - Medium (Minor function affected)",
        "4": "4 - Medium-Low (Minimal impact)",
        "5": "5 - Low (No business impact)"
      },
      "itilUrgency": {
        "1": "1 - High (Work cannot continue)",
        "2": "2 - Medium-High (Work severely impaired)",
        "3": "3 - Medium (Work continues with limitations)",
        "4": "4 - Medium-Low (Minor inconvenience)",
        "5": "5 - Low (Work continues normally)"
      }
    },
    "publishSection": {
      "title": "Publish",
      "currentDraftState": "Current Draft State",
      "lastPublishedVersion": "Last Published Version",
      "versionPrefix": "v{{number}}",
      "neverPublished": "Never published",
      "publishedAt": "Published At",
      "draftUpdatedAt": "Draft Updated At",
      "validationTitle": "Publish Validation",
      "validationPassed": "Publish validation passed.",
      "errors": {
        "nameRequired": "Name is required",
        "linkedServiceMissing": "Linked service no longer exists",
        "executionBoardRequired": "Execution: Ticket routing board is required",
        "executionStatusRequired": "Execution: Ticket routing status is required",
        "executionPriorityRequired": "Execution: Ticket routing priority is required",
        "executionItilImpactUrgencyMismatch": "Execution: Ticket routing requires both ITIL impact and urgency when priority is not set",
        "unknownExecutionProvider": "Unknown execution provider: {{key}}",
        "unknownFormBehaviorProvider": "Unknown form behavior provider: {{key}}",
        "unknownVisibilityProvider": "Unknown visibility provider: {{key}}"
      }
    },
    "submissions": {
      "title": "Submissions",
      "empty": "No submissions yet for this definition.",
      "viewDetail": "View Detail",
      "detailTitle": "Submission Detail",
      "submissionId": "Submission ID",
      "requesterUser": "Requester User",
      "client": "Client",
      "contact": "Contact",
      "ticketReference": "Ticket Reference",
      "workflowReference": "Workflow Reference",
      "executionError": "Execution Error",
      "submittedAtStatus": "{{date}} · {{status}}",
      "loadingTicket": "Loading…",
      "ticketLoadError": "Failed to load ticket details."
    }
  },
  "icons": {
    "file-text": "General Request",
    "user-plus": "New User",
    "user-minus": "Offboarding",
    "shield-check": "Security",
    "key-round": "Access",
    "laptop": "Laptop",
    "monitor": "Workstation",
    "printer": "Printer",
    "hard-drive": "Storage",
    "server": "Server",
    "network": "Network",
    "wifi": "Wi-Fi",
    "app-window": "Software",
    "mail": "Email",
    "phone": "Phone",
    "folder-open": "Shared Files",
    "badge-help": "Help",
    "clear": "Clear icon"
  },
  "messages": {
    "success": {
      "definitionDuplicated": "Definition duplicated",
      "definitionArchived": "Definition archived",
      "definitionUnarchived": "Definition unarchived",
      "draftCreated": "Draft created",
      "draftCreatedFromExample": "Draft created from example: {{name}}",
      "draftSaved": "Draft saved",
      "definitionPublished": "Definition published",
      "basicsUpdated": "Basics updated",
      "linkedServiceCleared": "Linked service cleared",
      "linkedService": "Linked {{name}}",
      "fieldAdded": "Field added",
      "fieldRemoved": "Field removed",
      "executionProviderUpdated": "Execution provider updated",
      "formBehaviorProviderUpdated": "Form behavior provider updated",
      "visibilityProviderUpdated": "Visibility provider updated",
      "ticketRoutingUpdated": "Ticket routing configuration updated",
      "workflowConfigurationUpdated": "Workflow configuration updated",
      "formBehaviorConfigUpdated": "Form behavior config updated",
      "visibilityConfigUpdated": "Visibility config updated"
    },
    "error": {
      "loadFailed": "Failed to load service requests",
      "duplicateFailed": "Failed to duplicate definition",
      "archiveFailed": "Failed to archive definition",
      "unarchiveFailed": "Failed to unarchive definition",
      "createDraftFailed": "Failed to create draft",
      "createFromExampleFailed": "Failed to create from example",
      "saveDraftFailed": "Failed to save draft",
      "publishFailed": "Failed to publish definition",
      "publishBlockedByValidation": "Can't publish yet — please fix the {{count}} validation issue(s) listed in the Publish Validation section below.",
      "basicsUpdateFailed": "Failed to update basics",
      "addFieldFailed": "Failed to add form field",
      "executionProviderUpdateFailed": "Failed to update execution provider",
      "formBehaviorProviderUpdateFailed": "Failed to update form behavior provider",
      "visibilityProviderUpdateFailed": "Failed to update visibility provider",
      "workflowMappingNotObject": "Workflow input mapping must be a JSON object",
      "workflowConfigurationInvalid": "Invalid workflow configuration JSON",
      "formBehaviorNotObject": "Form behavior config must be a JSON object",
      "formBehaviorInvalid": "Invalid form behavior JSON",
      "visibilityNotObject": "Visibility config must be a JSON object",
      "visibilityInvalid": "Invalid visibility JSON",
      "saveAllPartial": "Some sections couldn't be saved: {{sections}}"
    }
  }
}