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1.9 KiB
1.9 KiB
Mobile Analytics Events Catalog
Schema version: 1.0.0 (see ee/mobile/src/analytics/events.ts)
Notes:
- Event names are stable identifiers and must not be repurposed.
- Properties should avoid PII; do not include ticket subject, comment text, requester/contact data, or tokens.
Events
| Event | When | Properties (non-exhaustive) |
|---|---|---|
app.startup.ready |
App boot is complete and navigation state is restored | durationMs, signedIn |
auth.sign_in.blocked |
User attempted sign-in but CTA was gated | reason (missing_base_url | host_not_allowlisted) |
auth.sign_in.start |
User tapped Sign In and sign-in state was created | (none) |
auth.sign_in.open_failed |
Failed to open the system browser for sign-in | reason (cannot_open_url | exception) |
auth.sign_in.opened_browser |
System browser opened successfully | (none) |
auth.callback.failed |
Deep link callback was received but rejected | reason (provider error code or missing_params | state_mismatch) |
auth.exchange.failed |
OTT exchange failed | errorKind, status |
auth.exchange.succeeded |
OTT exchange succeeded | expiresInSec |
auth.refresh.failed |
Session refresh failed | errorKind, status |
auth.refresh.revoked |
Session refresh indicates token revoked/expired and session was cleared | status |
auth.refresh.succeeded |
Session refresh succeeded | expiresInSec |
auth.logout |
Logout initiated | hadSession |
api.request.succeeded |
Any API request succeeds | method, path, status, durationMs, attempts |
api.request.failed |
Any API request ultimately fails (after retries/optional auth refresh) | method, path, status, errorKind, durationMs, attempts |
Common properties
All mobile events automatically include:
schema_version: current analytics schema version (1.0.0)