284313f908
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123 lines
3.3 KiB
JSON
123 lines
3.3 KiB
JSON
[
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{
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"id": "T001",
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"description": "DB-backed integration: a closed ticket with a threaded internal-user reply inside cutoff reopens to the board's explicit reopen status and records the reply comment.",
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"implemented": true,
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"featureIds": [
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"F001",
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"F003",
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"F006",
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"F008",
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"F009"
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]
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},
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{
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"id": "T002",
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"description": "DB-backed integration: a closed ticket with a threaded internal-user reply inside cutoff falls back to the board default open status when no explicit reopen status is configured.",
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"implemented": true,
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"featureIds": [
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"F001",
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"F003",
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"F006",
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"F008",
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"F009"
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]
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},
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{
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"id": "T003",
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"description": "DB-backed integration: when board reopen-on-reply is disabled, a threaded reply on a closed ticket adds the comment without reopening.",
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"implemented": true,
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"featureIds": [
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"F003",
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"F004",
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"F010"
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]
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},
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{
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"id": "T004",
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"description": "DB-backed integration: a client reply beyond the board cutoff window creates a new ticket instead of attaching to and reopening the closed ticket.",
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"implemented": true,
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"featureIds": [
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"F003",
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"F005"
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]
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},
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{
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"id": "T005",
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"description": "DB-backed integration: a client reply with AI suppression disabled reopens the closed ticket and adds the reply comment.",
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"implemented": true,
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"featureIds": [
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"F003",
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"F007",
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"F009"
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]
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},
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{
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"id": "T006",
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"description": "DB-backed integration: with board AI suppression enabled and EE acknowledgement decider returning `ACK`, the client reply stays attached to the closed ticket without reopening.",
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"implemented": true,
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"featureIds": [
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"F011",
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"F012",
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"F013",
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"F014",
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"F015"
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]
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},
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{
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"id": "T007",
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"description": "DB-backed integration: with board AI suppression enabled and EE acknowledgement decider returning `NOT_ACK`, the client reply reopens the closed ticket.",
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"implemented": true,
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"featureIds": [
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"F011",
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"F012",
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"F013",
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"F014"
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]
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},
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{
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"id": "T008",
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"description": "DB-backed integration: when AI suppression is enabled but the tenant lacks `AI Assistant`, the client reply reopens normally without AI suppression.",
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"implemented": true,
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"featureIds": [
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"F013",
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"F016"
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]
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},
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{
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"id": "T009",
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"description": "DB-backed integration: invalid AI output or acknowledgement-decider failure falls back to normal reopen behavior for the client reply.",
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"implemented": true,
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"featureIds": [
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"F014",
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"F016"
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]
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},
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{
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"id": "T010",
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"description": "DB-backed integration: token-only inbound replies are still skipped before any reopen work occurs.",
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"implemented": true,
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"featureIds": [
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"F010"
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]
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},
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{
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"id": "T011",
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"description": "Unit/integration coverage: CE or non-EE runtime uses the default non-AI acknowledgement decider without importing EE AI modules.",
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"implemented": true,
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"featureIds": [
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"F011",
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"F012",
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"F016"
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]
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},
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{
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"id": "T012",
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"description": "DB-backed integration: decision metadata is persisted or logged in the chosen storage surface for reopen, cutoff, and AI suppression outcomes.",
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"implemented": true,
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"featureIds": [
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"F017"
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]
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}
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]
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