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14 lines
852 B
Markdown
14 lines
852 B
Markdown
# Runbook — Unapproved Time Blocks Recurring Invoices
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## Operator Expectations
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- Automatic Invoices separates recurring windows into **Needs Approval** and **Ready to Invoice**.
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- A window in **Needs Approval** is blocked because it contains billable time entries that are not approved yet.
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- The whole invoice window is blocked until the billable time is approved; there is no partial recurring invoice for fixed or other non-time charges in that same window.
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## Troubleshooting
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- If a user reports a stale Ready window, retry generation: the server re-checks approval blockers immediately before invoice creation.
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- Generation errors should include the blocked entry count (for example: `Blocked until approval: 3 unapproved entries.`).
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- Use the **Review Approvals** action from Needs Approval rows to navigate to `/msp/time-sheet-approvals`.
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